Assistant Manager Operations (Patna)

Purpose
Responsible for all monitoring fleet operations for retrieval & carting purposes. Ensure timely and accurate connections of loads via the dedicated network.
Key Responsibilities
Responsibilities
Operational
Plan BDA flight requirements in line with the designed network in co-ordination with BDA to ensure capacity optimization at the lowest costs
Ensure connections of loads from service centers onto Hub through a dedicated network plan.
Maintain the Air Network Master and update the Network Service Guide, Area Masters, Transit Time Masters, etc. for ensuring correct routing and adherence of transit commitments to customers
Identify requirements for use of commercial flights and negotiate contracts for commercial air-lift as per business requirements
Continuously work towards identification of opportunities for network optimization and utilization
People
Develop Team Capability and provide continuous support for ensuring effective execution of the tasks.
Provide direction, guidance and support to the International staff employees to help them discharge their duties effectively
Ensure International capability building for the team
Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline
Key Result Areas and Key Performance Indicators
S. No
Key Result Areas
Key Performance Indicators
Optimization of operating costs
% reduction in costs through route optimization initiatives (for BDA flights)
% reduction in overall Operating Costs (i.e. OCPM)
Reach Enhancement
Ensure Network planning for the new Pin Codes added for DP, Apex (including TCL)
Ensure Network planning for the new pin codes added for Time Definite Delivery
Ensure overall network health
Drive overall air network setup in terms of shipment reach and connectivity as per plan
Adherence to timelines for BDA flight connections
% Capacity Utilization of BDA flights
Support Employee Capability Building and Drive employee morale and engagement
% Key positions within team with identified successors / potential successors
Employee Attrition (%)
Attrition (%)

Work arrangement
No