Sr. Technical Service Specialist

JOB DESCRIPTION:
MAIN PURPOSE OF ROLE
Experienced professional individual contributor that works under limited supervision.
Applies subject matter knowledge in the area of Medical Device Field Service.
Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
MAIN RESPONSIBILITIES
As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
Assesses product needs in accordance with customer specifications.
Conducts technical training and product briefing with customers, vendors and company representatives.
Acts as local on-site representative to customer's organization.
QUALIFICATIONS
Education
Associates Degree (± 13 years)
Experience / Background
Minimum 1 year
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Field Services
DIVISION:CRLB Core Lab
LOCATION:Thailand > Bangkok : Q-House Lumpini Building
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Yes, 75 % of the Time
MEDICAL SURVEILLANCE:Yes
SIGNIFICANT WORK ACTIVITIES:Driving a personal auto or company car or truck, or a powered piece of material handling equipment