Bank Office Staff

Company Description AU SMALL FINANCE BANK began over three decades ago as the vision of founder Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, supported by a skilled and dedicated team. The bank has grown rapidly and is now progressing toward becoming a Universal Bank. AU SMALL FINANCE BANK focuses on customer-centric solutions designed around the needs of diverse communities. As the organization expands, it remains committed to long-term value creation and aligning its growth with the interests of the wider community.
Role Description The Bank Office Staff role at AU SMALL FINANCE BANK is a full-time, on-site position based in Kolkata. The role involves handling day-to-day office administration tasks, such as managing documentation, maintaining records, and supporting branch operations. Responsibilities include assisting with basic accounting activities, processing customer requests, coordinating with internal teams, and ensuring accurate data entry in banking systems. The Bank Office Staff member will also support customer service at the branch, respond to inquiries, and help maintain an organized and efficient office environment. This role requires consistent collaboration with colleagues and adherence to the bank’s policies, procedures, and compliance standards.
Qualifications
Candidates should possess strong Communication and Customer Service skills to interact professionally with customers and colleagues.
Candidates should possess Administrative Assistance and Office Administration skills to manage documentation, records, and daily branch operations.
Candidates should possess basic Accounting skills to support transaction processing and maintain accurate financial records.
Candidates should have proficiency in computer applications (such as MS Office) and data entry, with attention to detail and accuracy.
Candidates should demonstrate organizational skills, time management, and the ability to work effectively in a structured, on-site banking environment.
A minimum of a bachelor’s degree in Commerce, Business, Finance, or a related field is preferred; prior experience in banking or financial services is an advantage.

Work arrangement
No