Manager, Enterprise Integrations & Automations - Confluent

Introduction
At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.
Your Role And Responsibilities
We are seeking a Workato Integrations Manager to lead our enterprise automation strategy and India-based integrations team. You will own the integration roadmap, design and scale automated workflows connecting critical SaaS and enterprise applications, and serve as a trusted architecture and design leader.
You will bridge business needs and technical execution, transforming manual bottlenecks into reliable, automated data flows using Workato and complementary integration patterns. The role includes regular partnership with business and technology stakeholders in the US.
What you will do
Lead, mentor, and grow a high-performing integrations team in India.
Own integration strategy and architecture, including enterprise-grade Workato recipes, custom connectors through the Workato SDK, and reusable workflow patterns.
Partner with US stakeholders and teams such as HR, Finance, Sales, and Operations to identify opportunities and automate complex business processes.
Establish practical standards for security, privacy, reliability, maintainability, and integration governance.
Manage Workato environment practices across development, testing, and production, including platform health and task consumption.
Design and manage REST and SOAP API integrations, webhook connections, payload mappings, and data transformations.
Monitor production workflows, investigate recipe failures, improve error-handling patterns, and maintain data synchronization accuracy.
Guide architecture decisions, communicate tradeoffs, and enable engineers and technical leads to deliver independently.
Support hiring, career development, performance management, and effective India–US collaboration.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
10+ years of experience in enterprise software integration, application middleware, or automation.
3+ years of hands-on experience building and administering Workato environments.
Experience delivering and supporting reliable, secure, and maintainable integration solutions in production.
Strong understanding of REST and SOAP APIs, JSON and XML payloads, webhooks, and authentication protocols such as OAuth2 and JWT.
Experience integrating SaaS applications or enterprise systems such as Salesforce, NetSuite, Workday, ServiceNow, Snowflake, CRM, ERP, identity, finance, or data platforms.
Understanding of Kafka and event-based architecture.
Experience building reusable integration frameworks, design standards, or internal platforms.
Strong problem-solving, stakeholder management, and communication skills, with the ability to translate technical concepts for business audiences.
Experience leading or developing technical teams across geographies and time zone
Preferred Technical And Professional Experience
Experience supporting integrations in a SaaS or high-growth enterprise environment.
Familiarity with Confluent Cloud or other streaming/data integration platforms.
Working knowledge of integration security, authentication, and access patterns including OAuth, API keys, and SSO-related workflows.
Experience documenting reusable integration patterns, standards, and operational runbooks.

Work arrangement
No