Collecting Officer

JOB DESCRIPTION:About Abbott Toxicology
Providing today’s comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.
The Opportunity
As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and having the integrity to follow our chain of custody process at all collections.
Additional Locations in the UK:
Coventry
Aberdeen
Bristol
Reading
Liverpool
Bury St Edmonds/Watford/St Albans
Ipswich
Harlow
Stansted
What You’ll Do
Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
Remain current with process by reading and acknowledging and attending audits at the required time to remain competent.
Any other reasonable duties as directed by the management of the business.
Required Qualifications
Educated to National Standards.
Good verbal, written and communication skills.
IT literate and basic skill in Word, Excel & Outlook
A self-motivated individual with a flexible approach to work
Ability to follow set processes to ensure the right outcome
Driving licence + own vehicle
Competencies
Continual self-reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure you have positive outcomes.
Ensuring changes to any process through updates or feedback are implemented immediately ensuring the longer term success of the Collection Network.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
What You’ll Do
Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
To participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
To remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.
Any other reasonable duties as directed by the management of the business.
Required Qualifications
Educated to National Standards.
Good verbal, written and communication skills.
IT literate and basic skill in Word, Excel & Outlook
A self-motivated individual with a flexible approach to work
Ability to follow set processes to ensure the right outcome
Driving licence + own vehicle
Competencies
Pioneering – continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their collection.
Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.
Enduring – Ensuring changes to any process through up dates or feedback are implemented immediately ensuring the long term success of the Collection Network.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Compensation & Benefits
DIVISION:TOX ARDx Toxicology
LOCATION:United Kingdom > Loughton : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Not specified
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Not Applicable