Manager-Digital Product Management

It takes exceptional people to create exceptional products.
We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.
We are looking for a Digital Product Management professional who is passionate about identifying customer and business problems, shaping product solutions, and delivering measurable outcomes. The ideal candidate combines strong product management fundamentals with analytical thinking and the ability to navigate complex data, technology, risk, and regulatory requirements.
This person will be responsible for driving the build out of a single, integrated case management platform embedded in existing servicing ecosystems that unifies Financial Crimes workflows such as Know Your Customer (KYC), Product Misuse, Investigations, Sanctions, Remittances, and Requests for Information to drive simplicity, compliance, and scale.
Are you ready to be at the center of it all?
3+ years of experience in Product Management
Proven track record in defining winning product constructs and delivering a product vision and roadmap
Experience with rapid and iterative software development methodologies
Bachelor’s Degree in related field required; advanced degree preferred
Knowledge of reporting/analytical applications
At the core of Product Management
Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
Agile Practices
Emerging Technologies
Business Analysis
Adaptive Communication
Strategy Formulation
Business Case Development
Why American Express
Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.
The product of great thinking.
As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:
Work with customers, key stakeholders, and partners to define a product vision and roadmap
Understand and apply new trends and competitive best practices into product roadmap and requirements
Support development of appropriate tracking and reporting to determine product performance
Work closely with the design and technology teams to develop, test and deliver defined capabilities
Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria

Work arrangement
Hybrid