On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3433)

Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create an Easy, Inspiring, and Friendly guest experience by delivering on the following commitments
Greet:
10ft: be friendly – smile, make eye contact, or wave
4ft: greet the guest, smile and initiate a warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Make the guest aware of current and upcoming brand launches, store activities and events.
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and sign in as needed.
Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
Understand and show guests how to use Wallet and the other features and offerings within the Target App.
Attempt every return and follow register prompts, partnering with immediate leaders