Ast. Manager – Reg. Process Engg & Productivity, BRO

Ast. Manager – Reg. Process Engg & Productivity
Job Title
Assistant Manager – Regional Process Engineering & Productivity Function
Operations Reports To
Manager – Regional Process Engineering & Productivity Location
Region Travel Required
The Assistant Manager – Regional Process Engineering & Productivity supports the execution of process engineering, productivity improvement, and standardization initiatives across regional operations. The role is execution-focused and works closely with operations teams to implement defined process improvements, productivity enhancements, and safety initiatives across hubs, delivery centers, and surface-linked operations. Job Purpose:
To support regional operations by executing process engineering initiatives that improve productivity, service quality, safety, and operational consistency, using structured industrial engineering and data-driven improvement approaches. Key Roles & Responsibilities:
Process Mapping & Standardization
Support end-to-end process mapping across regional operational activities including first-mile, hub, surface interface, and last-mile operations.
Assist in documenting and updating Standard Operating Procedures (SOPs) to ensure process uniformity across locations.
Support identification of inefficiencies, rework, and non-value-added activities through structured observation and data collection.
Productivity & Workflow Optimization
Assist in conducting time and motion studies to improve throughput and reduce handling time.
Support implementation of optimized workflows, layouts, and manpower deployment models.
Track productivity metrics at site level and support improvement initiatives.
Ergonomics, Safety & Service Quality
Support ergonomic assessments and implementation of safer work practices across operational sites.
Assist in safety audits, risk identification, and closure of corrective actions.
Ensure process improvements are aligned to service quality, shipment integrity, and TAT requirements.
Cost Efficiency & Resource Optimization
Support identification of cost-reduction opportunities through process simplification and productivity improvement.
Assist in tracking benefits realization from implemented process changes.
Support data collection for cost-to-serve and efficiency analysis.
Technology & Automation Enablement
Support rollout and adoption of process improvement tools, automation aids, and digital solutions.
Coordinate with IT, vendors, and operations teams during pilots and deployments.
Assist in monitoring adoption effectiveness at site level.
Performance Monitoring & Governance
Collect and maintain operational data related to productivity, efficiency, and safety.
Support preparation of MIS, dashboards, and reports for regional reviews.
Escalate deviations, execution gaps, and risks to the Manager for corrective action.
Capability Building & Stakeholder Engagement
Support training and awareness sessions on SOPs, productivity tools, and process changes.
Act as a process support resource for site operations teams.
Coordinate with cross-functional stakeholders for smooth execution of improvement initiatives.
Qualifications & Experience:
Education
Essential: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Operations, Logistics, or Supply Chain Management.
Preferred: Postgraduate qualification or diploma in Operations, Industrial Engineering, or Logistics.
Experience
5–7 years of experience in process engineering, productivity improvement, operations excellence, or similar roles.
Exposure to express logistics, courier, e-commerce, or other high-volume, service-driven operational environments preferred.
Hands-on experience supporting time & motion studies, SOP execution, and site-level productivity initiatives. Skills & Capabilities:
Core Technical Skills
Process documentation and SOP execution
Productivity and time-motion analysis support
Operational data analysis and MIS
Site-level process implementation and follow-through
Behavioural Competencies
Strong execution discipline and attention to detail
Analytical and problem-solving mindset
Effective coordination with site and regional teams
Ability to work in field-intensive, fast-paced environments
Clear communication and structured reporting Key Performance Indicators:
Sr. No. KRAs KPIs
Process Execution
Timely implementation of defined process improvements
Productivity Improvement
Measurable productivity gains at site level
SOP Compliance
Adoption and adherence to standardized processes
Safety & Ergonomics
Reduction in process-related safety deviations
Data Accuracy
Accuracy and timeliness of productivity and process MIS
Capability Enablement
Training coverage and on-ground adoption

Work arrangement
No