Specialist Systems Integration & AI Billing Operations / Billing Platforms / Revenue Assurance / Workflow Automation

R-116671 – Specialist Systems Integration
AI-enabled Billing Governance & Revenue Assurance
Role Overview
We are looking for a detail-oriented and analytically strong professional to support billing governance and revenue assurance operations across telecom products and enterprise services.
This role focuses on ensuring accurate and timely billing by validating contract inputs, product attributes, billing triggers, invoice readiness, and revenue controls. The individual will leverage workflow tools, analytics, automation-enabled controls, and system-driven insights to proactively identify billing exceptions, revenue leakage risks, and process gaps while supporting governance and operational excellence.
Key Responsibilities
Billing Governance & Execution
Support billing readiness, billing setup validation, reconciliation activities, and issue resolution.
Ensure accurate billing setup aligned to product, contract, and customer requirements.
Drive timely billing activation and closure through workflow tracking.
Contract-to-Billing Alignment
Review orders, contracts (vendor/OEM), commercial terms, and product attributes.
Validate billing conditions including start dates, rate plans, charge attributes, and account structures.
Support alignment between contract inputs and downstream billing outputs.
Revenue Assurance & Invoice Validation
Execute billing quality checks and support revenue assurance controls.
Analyze billing exceptions, invoice discrepancies, under/over-billing, and disputes.
Identify and mitigate revenue leakage risks and control gaps.
Analytics, Automation & Insights
Leverage automation tools, anomaly detection, dashboards, and analytics outputs.
Improve invoice accuracy, exception prioritization, and revenue visibility.
Support AI-driven insights for proactive billing governance and monitoring.
Stakeholder & Vendor Coordination
Collaborate with Billing, Finance, Product, Operations, Technology, and vendors/OEMs.
Drive resolution of billing gaps, pending triggers, and assurance issues.
Coordinate day-to-day governance activities across business and operational teams.
Governance, Reporting & Operational Support
Maintain trackers, dashboards, and documentation for leadership visibility.
Support reporting on billing accuracy, leakage risks, exceptions, and issue status.
Prepare analysis, governance materials, and stakeholder updates.
Independently coordinate discussions and drive issue resolution in the absence of senior team members.
Required Qualifications
5+ years of experience in telecom billing operations, revenue assurance, invoice validation, reconciliation, vendor management, systems integration, or operational governance.
Strong understanding of:
Billing lifecycle and billing triggers
Invoice validation and dispute management
Revenue assurance concepts and leakage prevention
Vendor/OEM contract inputs and commercial terms
Experience with workflow tools, dashboards, and reporting platforms.
Strong analytical, problem-solving, documentation, and stakeholder management skills.
Preferred Qualifications
Experience with AI/automation-enabled billing controls and analytics tools.
Exposure to enterprise telecom products and services.
Familiarity with billing systems, OSS/BSS platforms, workflow tools, and revenue assurance processes.
Experience supporting governance, audit readiness, or process improvement initiatives.
Key Skills
Billing Governance & Operations
Revenue Assurance & Leakage Control
Contract-to-Billing Alignment
Invoice Validation & Exception Management
Billing Reconciliation
Analytics & Automation Tools
Governance Reporting
Stakeholder & Vendor Management
Impact Measures
Improved billing accuracy and invoice quality.
Reduction in billing gaps, disputes, and revenue leakage risks.
Enhanced visibility through dashboards, analytics, and reporting.
Faster identification and resolution of billing exceptions.
Stronger governance discipline, operational consistency, and revenue assurance outcomes.
Weekly Hours:
40
Time Type:
Regular
Location:
Gurgaon, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Work arrangement
No