Live opening · Posted 8 days ago

ServiceNow IRM -Platform Engineer

Zensar Technologies · Bangalore, Karnataka, India

Oracle

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At a glance

The key details from the original listing.

Posted 8 days ago

CompanyZensar Technologies

LocationBangalore, Karnataka, India

SourceOracle

Listed8 days ago

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About the role

Description supplied by the original job listing.

We are seeking an experienced ServiceNow IRM & Platform Engineer to support and manage enterprise
ServiceNow environments within a regulated banking environment. The role combines IRM/GRC expertise with
hands-on platform engineering and operational support.
Key Responsibilities
• Manage ServiceNow instance health, availability, performance, and capacity.
• Plan and execute upgrades, patches, hotfixes, plugin activations, and instance clones.
• Monitor and troubleshoot slow transactions, queries, logs, scheduled jobs, integrations, MID Servers, ECC
queues, and platform issues.
• Support ServiceNow IRM/GRC, including Risks, Controls, Testing, Issues, Policies, and compliance
processes.
• Manage platform security, roles, ACLs, integrations, and environment configurations.
• Support production incidents, perform root-cause analysis, and coordinate with ServiceNow Support.

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