Key Account Manager

Company Description Gufic Biosciences Ltd. is a diversified pharmaceutical company with over five decades of innovation and a strong focus on global well-being. The company specializes in critical care medicines, fertility and parenthood solutions, nutraceuticals, and advanced therapies for orthopaedics, gynecology, aesthetics, and dermatology. Gufic is a pioneer in Lyophilization technology, operating fully automated robotic lyophilizers in facilities accredited by major global regulatory bodies such as EU-GMP, ANVISA, TGA, HC Canada, and SAHPRA. Its API manufacturing facility develops novel, cost-effective, and scalable chemical processes, supporting a presence in more than 25 countries. Gufic offers professionals the opportunity to contribute to transformative healthcare and pharmaceutical excellence on a global scale.
Role Description The Key Account Manager role at Gufic Biosciences Ltd. is a full-time, on-site position based in Delhi, India. The Key Account Manager will manage and grow relationships with key accounts, including hospitals, clinics, and healthcare partners, ensuring alignment with business objectives and product strategies. Responsibilities include developing and executing account plans, monitoring sales performance, identifying opportunities for cross-selling and upselling, and coordinating with internal teams such as sales, marketing, and supply chain to ensure smooth service delivery. The role involves regular customer meetings, resolving escalated service issues, gathering market and competitor insights, and preparing reports and forecasts for management review. The Key Account Manager will also support new product introductions and initiatives to strengthen Gufic’s presence in critical care and specialty segments.
Qualifications
Candidates should possess strong Account Management and Key Accounts skills to build, maintain, and grow strategic customer relationships.
Candidates should possess solid Analytical Skills and Business Planning abilities to interpret data, forecast performance, and develop effective account strategies.
Candidates should possess excellent Customer Service skills to ensure high levels of client satisfaction and prompt resolution of issues.
Relevant experience in pharmaceutical or healthcare sales, especially in critical care or specialty segments, would be highly beneficial.
A bachelor’s degree in Life Sciences, Pharmacy, Business, or a related field is preferred, along with strong communication, negotiation, and presentation skills.
Proven ability to work collaboratively with cross-functional teams and a results-oriented mindset are important for success in this role.

Work arrangement
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