Live opening · Posted 8 days ago
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About the role
Description supplied by the original job listing.
OCM – Program Communications Lead (S/4HANA Greenfield Implementation)
Role:
Program Communications Lead – Organizational Change Management (OCM)
Responsibilities:
Lead end-to-end communication strategy for S/4HANA Greenfield transformation program
Define and manage program-wide communication roadmap aligned with program milestones
Drive executive communication and leadership messaging across stakeholders
Establish communication governance, standards, and templates
Ensure consistent and timely communication across all program workstreams
Oversee communication channels including newsletters, townhalls, leadership updates
Drive stakeholder engagement through targeted communication plans
Support cutover and hypercare communication strategy
Collaborate closely with Change Lead, Change Partners, and PMO
Key Responsibilities:
Develop comprehensive communication strategy and plan
Design and manage communication calendar across program lifecycle
Create executive-level presentations, SteerCo decks, and leadership messaging
Oversee development of communication artifacts (emails, newsletters, FAQs)
Govern messaging consistency across global regions and teams
Track communication effectiveness and engagement metrics
Enable communication campaigns aligned with releases and deployments
Mentor and guide communication support team members
Provide updates to program governance and leadership forums
Requirements:
10+ years of experience with strong focus on OCM communications
Proven experience leading communications for SAP S/4HANA programs
Strong storytelling and executive communication skills
Experience handling global stakeholder communication
Ability to create leadership-ready content (SteerCo, CXO briefings)
Experience in large transformation programs
Familiarity with change frameworks (ADKAR/Prosci)
Strong proficiency in MS Office (PowerPoint, Word) and collaboration tools
Project-Specific Requirements:
Experience in S/4HANA Greenfield implementation programs
Ability to manage communication across multiple releases/waves
Experience with structured program governance communication
Understanding of integration with training, readiness, and change activities
Exposure to digital communication tools and platforms
Experience in crisis communication and cutover messaging
Account Context:
Large-scale SAP S/4HANA Greenfield transformation
Multi-country rollout with diverse stakeholders
High focus on clear, consistent program communication
Executive-level stakeholder engagement and reporting
Phased rollout and release-based implementation approach
Close collaboration with PMO, Functional, and OCM teams
Transition from legacy to S/4HANA environment
Emphasis on communication effectiveness and adoption outcomes
Work arrangement
No
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