SOW Management- Management Trainee/ Assistant Manager

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Inviting applications for – SAP Fieldglass SOW Management
Role Summary
The SAP Fieldglass SOW Management SME is responsible for supporting end-to-end Statement of Work (SOW) operations within SAP Fieldglass, including SOW administration, drafting support, milestone management, invoice resolution, compliance governance, and stakeholder support. The role serves as a functional expert, ensuring accurate and timely execution of SOW engagements while maintaining adherence to procurement policies, contractual obligations, and operational controls.
Key Responsibilities
SOW Lifecycle Management
Execute end-to-end SOW lifecycle activities, including creation, amendments, renewals, extensions, change orders, budget modifications, and closures.
Review SOW requests for completeness, compliance, and policy adherence.
Validate scope, deliverables, timelines, commercial terms, funding allocations, and resource requirements.
Ensure timely processing of SOW transactions within established SLAs.
Maintain accurate documentation, approvals, and audit trails within SAP Fieldglass.
Support resolution of complex SOW-related operational issues and escalations.
SOW Drafting & Governance Support
Support stakeholders in drafting and reviewing Statements of Work.
Validate deliverables, milestones, payment schedules, acceptance criteria, and commercial terms.
Ensure alignment with Master Service Agreements (MSAs) and procurement governance requirements.
Identify documentation gaps and coordinate with stakeholders to obtain required information.
Promote consistency and adherence to SOW templates and standards.
Milestone Management
Monitor milestone planning, tracking, validation, approval, and closure activities.
Review milestone submissions and supporting documentation.
Validate milestone completion against agreed deliverables and acceptance criteria.
Track milestone performance against timelines and contractual commitments.
Escalate milestone delays, delivery risks, and approval bottlenecks.
Ensure milestone approvals support invoice processing and payment activities.
Generate milestone status reports and operational insights.
Invoice Management & Resolution
Review and validate invoices against approved SOWs, milestones, funding limits, and contractual terms.
Investigate invoice discrepancies, payment exceptions, and billing disputes.
Partner with Finance, Accounts Payable, Procurement, Suppliers, and Business Stakeholders to drive timely resolution.
Monitor invoice aging and follow through to closure.
Support invoice approvals and compliance reviews.
Assist with reconciliation, audit requests, and financial reporting activities.
Stakeholder Support & SME Advisory
Serve as the SAP Fieldglass SME for SOW operations and services procurement processes.
Provide guidance on workflows, approvals, milestone governance, and invoicing requirements.
Support operational escalations and issue resolution.
Deliver process walkthroughs, training support, and knowledge-sharing sessions.
Maintain SOPs, process documentation, and knowledge repositories.
Compliance, Reporting & Continuous Improvement
Ensure compliance with procurement policies, governance standards, and audit requirements.
Support internal and external audit activities.
Monitor KPIs including:
SOW Processing Accuracy
SLA Adherence
Milestone Completion Rate
Invoice Resolution Turnaround Time
Compliance Scores
Conduct root cause analysis for recurring issues.
Support process automation and SAP Fieldglass enhancement initiatives.
Drive continuous improvement and standardization efforts.
Required Skills & Competencies
Functional Expertise
SAP Fieldglass Services Procurement
Statement of Work (SOW) Management
SOW Drafting Support
Milestone Management
Invoice Validation & Resolution
Contract Administration
Services Procurement Operations
Supplier Coordination
Technical Skills
SAP Fieldglass
SAP Ariba
Coupa
Beeline / Magnit / VNDLY (Preferred)
SAP / Oracle / Workday ERP Platforms
Advanced Microsoft Excel
Power BI / Tableau
Behavioral Competencies
Strong analytical and problem-solving skills
Attention to detail
Stakeholder management
Communication and presentation skills
Process improvement mindset
Ability to manage multiple priorities
Qualifications
Bachelor's Degree in Business, Commerce, Finance, Procurement, Supply Chain, Operations, or related field.
8-10 years of overall experience in Services Procurement, Procurement Operations, Contract Administration, Vendor Management, or Workforce Management.
3-5 years of hands-on SAP Fieldglass Services Procurement / SOW Management experience.
Demonstrated expertise in:
SOW Lifecycle Management
Milestone Tracking & Governance
Invoice Resolution
Compliance & Audit Support
Stakeholder Management
SAP Fieldglass Certification preferred.
Lean Six Sigma Green Belt preferred.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Work arrangement
No