Anti Money Laundering/Know Your Customer Officer - Associate

Strengthen AML/KYC controls that protect customers and the firm. In this role, you’ll support oversight and execution across Consumer & Community Banking—managing requests, producing insights, and helping deliver initiatives that meet regulatory expectations and internal standards.
As an Anti Money Laundering/Know Your Customer Officer - Senior Associate within the AML/KYC Controls team, you strengthen AML/KYC controls that protect customers and the firm.
Job Responsibilities:
Manage incoming case requests and deliver timely, accurate responses aligned to regulatory requirements and internal policies
Identify potential control/compliance issues and provide recommendations, guidance, and appropriate approvals to enable decision-making
Produce standard and ad hoc reports, insights, and presentations supporting AML/KYC initiatives and management routines
Support the design, implementation, review, and reporting of AML projects/initiatives that strengthen the AML/Compliance program
Help develop and implement solutions (process, controls, or systems) to address identified gaps; support transition to business-as-usual
Execute assigned deliverables with strong attention to quality and timeliness, escalating risks/issues and recommending mitigants as needed
Maintain up-to-date knowledge of AML/KYC requirements and the risk/control framework; monitor application of best practices and standards
Required Qualifications, Capabilities and Skills:
Bachelor’s degree or equivalent relevant experience
Minimum 3 years of experience in financial services (controls, audit, QA, operational risk management, and/or AML/KYC)
Strong analytical and root-cause assessment skills across AML/KYC, compliance, and risk topics
Strong judgment, integrity, and professional maturity; willingness to ask tough questions and challenge the status quo
Excellent written and verbal communication skills; able to interact effectively with all levels of management
Highly organized with the ability to manage multiple projects/requests simultaneously in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Preferred Qualifications, Capabilities and Skills:
CAMS certification
Knowledge of Consumer Banking, Business Banking, and Chase Wealth Management
Experience supporting AML program buildout, control design/testing, or remediation initiatives
Demonstrated ability to build strong partnerships and influence across teams