Senior Platform Service Engineer - (m/f/d)

WELCOME TO BASF
At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.
Description
Our unit ensures reliable and secure development and implementation of services at the interface between IT (Information Technology) and OT (Operation Technology). In our capability of Industrial Connectivity, we are the primary point of contact for all OT Network and Firewall related inquiries, providing services, expertise, and solutions to BASF production sites and plants. In the role of Platform Service Engineer, you are part of our global product team, responsible for operating and maintaining the OT firewall and network infrastructure, and collaborate with other BASF IT/OT technical experts and vendors to provide end-to-end solution and an exceptional service to BASF production sites and plants.
Main Tasks :
Work closely with OT firewall and network operations teams and take responsibility for fast change implementation related to our firewalls and incident handling on firewall and network platforms, e.g., Palo Alto, Checkpoint, etc., , leveraging deep technical expertise to resolve complex issues
Rollout and life cycle management of network components in production environment, e.g., firewalls and other core components
Streamlining firewall configurations related to compliance regulative
Collaborate closely with product owners, engineers, and internal business partners to understand requirements and develop solutions and best practices related to OT firewall and network infrastructure and IT/OT integration
Collaborate with other IT/OT teams and vendors to support network projects and initiatives
Drives improvements, new innovative approaches and automation in firewall and network monitoring and operations
Stay informed about industry trends, emerging firewall and network technologies, validate and test new solutions
Keep up-to-date with regulatory requirements related to OT security and incorporate relevant insights into product and service development
Job Requirements
Education :
Bachelor’s degree or above in Computer Engineering/Computer Science/Electrical Engineering/Telecommunications or equivalent
Work Experience :
5+ years of relevant professional experience in firewall administration, operating network security and network engineering in the OT or industrial sector Technical & Professional Knowledge (Mandatory)
You have experience working at the interface between IT and OT, ideally with vendors such as Cisco, PaloAlto, CheckPoint, Tufin and global integrators.
Strong knowledge of OT network protocols, devices, and systems, and the cybersecurity challenges and best practices for protecting them Internal
Proven experience with defining standards for firewalls and network infrastructures, ideally with a focus on IT and OT integration
Good knowledge of automation technologies like Python, API integration, etc.
Knowledge in Software Defined Networks (SDN) and Cloud Networks
Excellent communication skills in English
Nice to Have :
Experience in project environments in the OT or industrial sector
Proven trainings and certification of at least one major firewall brand (e.g. Palo Alto) is a plus
Further relevant certifications (e.g., CCNA, CCNP, PMP, etc.) preferred
Ideally first touchpoints with OT asset management
Excellent communication, collaboration, and problem-solving skills
Excellent ability to work effectively in cross-functional teams and to articulate complex technical concepts to different audiences and stakeholders
Self-motivated, proactive, attitude of ownership, agile mindset and a strong desire to learn
What We Offer
Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence.

Work arrangement
No