Supervisión de Operación y Cumplimiento - TORREON

The Product Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities:
The Product Specialist provides drafting and delivery of crucial sales support to sales and service teams in the form of Request for Proposal “RFP” and Due Diligence Questionnaire “DDQ” completion, database maintenance, pitch book support, and other critical sales support assistance
Responsible for contributing to content library, as well as identifying opportunities for quality improvements
Ensure quality and consistency of all projects they work on
Respond to variety of assignments across business, consultant questionnaires, and other project deemed necessary to support sales efforts
Participate in planning sessions with the global team and, if necessary, with sales, product management, operations, subject matter experts, and senior management to gain understanding of the prospect and how to best position the RFP response Meet proposal deadlines by establishing priorities and target dates and managing to them effectively
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
2-5 years relevant experience
Excellent knowledge of the Investor Services and/or traditional asset manager business
Advanced computer skills with MS Word, Outlook, Excel and PowerPoint
Proven communications and project management skills
Qvidian database knowledge preferred
Demonstrates an appreciation of a diverse workforce
Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
Education:
Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
El Gerente de Control Junior es responsable de implementar, impulsar, mantener y supervisar un ambiente de control y operación adecuados, siendo un facilitador y primer contacto para el Front de Ventas, equipos de Franquicia, Control y Operaciones de Wealth Management con el fin de contribuir al desarrollo y cumplimiento de metas financieras del Negocio y minimizar los riesgos inherentes y residuales que se presentan, cumpliendo las políticas, regulación y reglamentos correspondientes con transparencia.
Responsabilidades:
Atender con efectividad las solicitudes del Front de Ventas relacionadas a procesos y procedimientos del core del Negocio.
Mantenerse actualizado acerca de los procesos y procedimientos del Negocio, Políticas Institucionales y Regulación aplicable.
Integrar conocimientos profundos del área de inversiones con una sólida comprensión de las normas y prácticas aplicables.
Proporcionar orientación, capacitación y reforzamientos necesarios para contribuir a la mejora de los procesos y procedimientos.
Analizar y validar información compleja de manera independiente con el fin de ofrecer recomendaciones y soluciones.
Resolución de diversas problemáticas/situaciones que se presentan en el BAU del Front de Ventas.
Realizar revisiones de control preventivo para implementar, impulsar y mantener un ambiente de control y operación efectivos.
Evaluar adecuadamente los riesgos para tomar decisiones, considerando y protegiendo al cliente, al Front de Ventas, áreas centrales del Negocio y la reputación de Banamex.
Calificaciones:
Recién egresado y/o entre 1 y 2 años de experiencia en un rol relacionado
Dominio del idioma inglés deseable
Conocimiento y dominio de paquetería Office
Educación:
Título Universitario/Licenciatura o experiencia equivalente
Skills:
Sin problemas de movilidad
Adaptabilidad
Pensamiento crítico
Comunicación efectiva
Resolución de problemas
Capacidad de aprender continuamente
Capacidad de análisis
Multidisciplinario
Actitud de servicio a clientes internos
Conocimiento de Servicios de Inversión
Conocimiento del Negocio de Wealth Management
Conocimiento de aplicativos ADMWIN, CitiDocs, Ondemand, Citinvest, S130, Salesforce, Nice & Nice Engaged, Platino
------------------------------------------------------
Job Family Group: Institutional Sales
------------------------------------------------------
Job Family:Institutional Sales Support
------------------------------------------------------
Time Type:Full time
------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.
------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.