Professional Services Engineer - Storage Administrator

Job Summary
We are seeking an Entry-Level NetApp Storage Administrator with 2–3 years of hands-on experience in NetApp ONTAP administration, troubleshooting, and storage management. The ideal candidate should be available for immediate joining and possess strong technical, communication, and customer-facing skills.
Key Responsibilities
Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT)
Monitor, troubleshoot, and resolve storage performance and availability issues
Perform firmware and operating system upgrades on storage infrastructure
Manage storage provisioning, snapshots, cloning, deduplication, replication, and disaster recovery activities
Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations
Utilize NetApp management tools including OnCommand Unified Manager, Performance Manager, and Insight
Support storage protocols including CIFS, NFS, iSCSI, and Fibre Channel environments
Participate in incident, problem, change, and configuration management processes following ITIL practices
Assist with DR planning, DR testing, backup validation, and recovery procedures
Collaborate with compute, virtualization, networking, and application teams to resolve infrastructure issues
Maintain operational documentation and provide timely customer communication.
Required Skills & Experience
2–3 years of experience in NetApp Storage Administration and Support.
Strong knowledge of NetApp ONTAP/CDOT environments.
Experience with storage technologies including Snapshots, SnapMirror, Cloning, Deduplication, and Replication.
Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
Knowledge of VMware vSphere, Microsoft Windows Server environments, and networking fundamentals.
Experience in Linux System Administration.
Familiarity with SAN, WAN, backup, monitoring, and disaster recovery platforms.
Understanding of security hardening, performance tuning, and infrastructure best practices.
Exposure to managed services and outsourced support environments.
Excellent verbal and written communication skills.
Strong stakeholder management and customer service orientation.
Preferred Qualifications
ITIL Foundation Certification.
Experience supporting 24x7 enterprise production environments.
Knowledge of Cisco networking and virtualization technologies.
Work Schedule
24x7x365 support environment.
Two weekly off days, which maybe:
Two mid-week days or One weekday and one weekend day.
Hybrid work model with mandatory office presence three days per week in Bangalore.
Preferred Candidate Profile
Immediate joiner or candidates with short notice periods.
Bangalore-based candidates preferred.
Positive, proactive, flexible, and team-oriented professional with a strong learning mindset.

Work arrangement
No