Senior Research Analyst

The Analytical Resource Center (ARC) is NIQ's analytics hub based in Mumbai, partnering with client-facing teams across global markets to deliver high-quality research support and actionable business insights.
The Task Specialist will play a critical role in supporting the EEMEA and India client service teams by leading analyst / associate development, ensuring delivery excellence, and maintaining high standards of quality and accuracy across research projects / tasks. This role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and team growth.
Key Responsibilities:
A) Training Coaching, and Quality Assurance
Train and onboard new analysts / associates on NIQ & BASES proprietary tools, techniques and best practices.
Asses technical capability gaps and facilitate targeted learning and development initiatives.
Provide ongoing coaching and guidance to team members throughout the project lifecycle and ad-hoc tasks to ensure successful execution and timely delivery.
Review project / task deliverables with a strong focus on detail and error-free execution to ensure accuracy, quality, and compliance with established standards.
B) Team and Stakeholder Management
Monitor work progress and ensure adherence to agreed internal / external deadlines and service expectations.
Developing team members to take on next level responsibilities.
Build strong partnerships with client service stakeholders and foster effective collaboration across functions.
Manage multiple priorities effectively within a dynamic and fast-paced environment.
Collaborate with Client Services, Tabulation, BASES Product Support, and other cross-functional teams to ensure seamless project delivery.
Maintain clear documentation, organized project records, and quality-control processes.
Identify potential project risks or challenges and proactively resolve or escalate them when required.
Develop and retain talent through effective performance management, recognition of high performers and doing timely interventions on low performers.
Qualifications
Postgraduate degree with a specialization in Marketing or a related field.
2 to 3 years of experience in market research, analytics, or a related field. (BASES Experience is preferred)
Proven experience managing and coaching team members through consistent structured feedback and professional development.
Good understanding of market research methodologies and industry practices.
Advanced Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Excellent written and verbal communication skills in English.
Key Competencies
High attention to detail and commitment to quality.
Strong organizational, interpersonal and time-management skills.
Demonstrated accountability, ownership, and execution focus.
Positive mindset with a continuous learning orientation.
Ability to work independently while collaborating effectively across teams.
Professional, client-focused, and solution-oriented approach.

Employment type
Full-time

Work arrangement
No