Live opening · Posted 7 days ago
The key details from the original listing.
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Description supplied by the original job listing.
Looker:
Responsible for supporting, maintaining, and enhancing existing Looker BI environments. The ideal candidate will have hands-on experience with LookML development, dashboard/report support, incident management, and stakeholder communication in a production support setting.
Key Responsibilities
Provide day-to-day operational support for Looker dashboards, Explores, and reports, ensuring high availability and performance.
Monitor, troubleshoot, and resolve incidents/tickets related to data discrepancies, broken dashboards, performance issues, and access/permission requests within defined SLAs.
Develop, modify, and maintain LookML models, views, Explores, and derived tables based on business requirements or change requests.
Perform root cause analysis for recurring issues and implement permanent fixes or process improvements.
Manage Looker platform administration tasks: user/group access, permissions, content spaces/folders, and scheduling.
Optimize SQL queries and LookML for performance (e.g., persistent derived tables, aggregate awareness, caching strategies).
Collaborate with data engineering teams to validate upstream data pipeline changes impacting Looker models.
Support enhancement requests: new dashboards, calculated fields, filters, or visualizations as part of minor change management.
Maintain documentation: runbooks, data dictionaries, LookML style guides, and knowledge base articles.
Participate in on-call rotation / shift-based support (if applicable) and adhere to ITIL-based incident/change/problem management processes.
Conduct regular health checks, usage audits, and governance reviews of the Looker instance.
Communicate effectively with business stakeholders on ticket status, root causes, and resolution timelines.
Work arrangement
No
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