Senior Product Associate, Card Lending

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating with a high-impact product team.
As a Senior Product Associate in the Single Lending Desktop Product Team, you help shape and improve product experiences by translating customer needs into clear requirements. You partner across design, engineering, and stakeholders to deliver value through a disciplined, data-informed product lifecycle.
Job responsibilities
Partner with the Product Manager to identify product opportunities through customer discovery and market research
Conduct and support user research activities, including interviews, journey mapping, and feedback synthesis
Translate customer and business needs into clear product requirements, epics, and user stories
Evaluate upstream and downstream impacts of feature changes to ensure a cohesive end-to-end experience
Define, track, and interpret product performance metrics to guide prioritization and continuous improvement
Monitor delivery outcomes against time, cost, and quality targets across the product development lifecycle
Collaborate with cross-functional teams to align roadmap execution, scope, and delivery milestones
Communicate product decisions and trade-offs clearly to stakeholders and delivery partners
Required qualifications, capabilities, and skills
3 years of experience (or equivalent expertise) in product management or a closely related domain
Working knowledge of the product development lifecycle from discovery through delivery and iteration
Experience supporting discovery, requirements definition, and backlog refinement
Ability to use qualitative and quantitative inputs to inform product decisions
Developing proficiency in data literacy and basic product analytics
Preferred qualifications, capabilities, and skills
Experience applying user research insights to roadmap prioritization and feature design
Familiarity with agile product practices and writing clear acceptance criteria
Experience partnering with design and engineering teams to deliver iterative improvements
Ability to create simple, compelling narratives that align stakeholders to decisions
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.