Restaurant Host/Hostess - Hilton Cleveland

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Host, you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

Work arrangement
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