Sr. Business Analyst - Procure-to-Pay (P2P)

Zensar is looking for a Sr. Business Analyst - Procure-to-Pay (P2P), a Techno-Functional to be a part of the Application Management Support team, responsible for supporting global Oracle E-Business Suite R12.2.7 footprint across the Procure-to-Pay (P2P) domain — Accounts Payable, Oracle Payments, Purchasing, iProcurement, Supplier Management. The role combines Business Analyst and support responsibilities, with a core focus on the end-to-end payments lifecycle (invoice to bank transmission and reconciliation), multiple payment formats (ISO 20022, SEPA, etc.), and downstream integrations with Ivalua, SAP Fieldglass,Yokoy and Calero. Supports roadmap across AI-enabled invoice/anomaly detection, and Cloud/SaaS.
Responsibilities
Translate business, technical and operational requirements into functional/technical specifications, promoting "vanilla" standard functionality.
Own Oracle Payments configuration — payment process profiles, methods, formats (BI Publisher), PPRs, remittance, positive pay, and bank acknowledgement/return handling.
Manage the functional integrity of integrations with Ivalua (PR/PO), Fieldglass (services invoices) and Calero (telecom invoices), including reconciliation and error handling.
Safeguard supplier and bank master data, controls, and duplicate/fraud prevention (cash-leakage objectives).
Oversee the deliverables of the 3rd-party support vendor — tracking quality, timeliness and adherence to SLAs, reviewing outputs, validating estimates, and quickly identifying and addressing any contractual breaches or performance gaps.
Manage stakeholders across Finance, Procurement, Treasury, IT and external partners — aligning expectations, negotiating priorities, communicating progress and risks, and building trusted relationships at all levels to drive delivery and adoption.
Provide SLA-based support, incident troubleshooting, testing (incl. bank penny/certification testing), and end-user training.
Deliver quality application changes on time and budget, following audit/SOX-style controls; raise and escalate risks appropriately.
Support country/region rollouts factoring local payment, tax and statutory needs.
Qualifications
Experience & Skills
5+ years across Finance/Procurement and in Oracle EBS R12.2.x (ideally 12.2.7) support/deployment, with two full lifecycle implementations.
Required modules: AP, Oracle Payments, Purchasing, iProcurement, iSupplier, SLA. Desirable: GL, eBusiness Tax, Cash Management, AGIS, Fixed Assets.
Hands-on payment formats & bank integration (ISO 20022 pain.001/002, SEPA, BACS, CHAPS, SWIFT MT101/103, ACH/EFT).
Integration experience with Ivalua / SAP Fieldglass / Calero (or Coupa/Ariba/Concur).
SQL/PL·SQL, EBS workflows (AME), BI/XML Publisher required; OBIEE, ODI, Oracle Fusion desirable.
Proven vendor management and stakeholder engagement skills across multi-cultural, global teams.
Strong ITIL knowledge; fluent English; excellent analytical, communication and stakeholder skills; available for critical payment-run/bank cut-off windows. Air transport industry experience a plus.
Competency
Professional: Business & Commercial Acumen, Requirements Analysis, Systems Thinking & Integration, Application Delivery/Maintenance/Testing, Managing Change & Risk, Contracts Management, Attention to Detail. Core: Adhering to Principles & Values, Communication, Creating & Innovating, Customer Focus, Impact & Influence, Teamwork.
Education & Qualifications
University degree (Computer Science, Engineering, Finance or similar). Formal accounting qualification required; project management training and ITIL Foundation desirable.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.

Work arrangement
No