Infrastructure Engineer III- Production Support with monitoring

Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
Maintaining and managing a large scale infrastructure of servers, network and databases hosting the API Gateway Platforms
Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
Finding opportunity for converting operational problems into a software solution
Resolves most nuances and determines appropriate escalation path
Executes conventional approaches to build or break down technical problems
Drives the daily activities supporting the standard infrastructure and the capacity process around it
Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
Considers upstream/downstream data and systems or technical implications
Be accountable for making significant decisions for a project consisting of multiple technologies and applications
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required Qualifications, Capabilities, And Skills
Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
Hands on experience on Operations and SRE of Infrastructure
Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
Thinking Observability, SLA and SLO
Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred Qualifications, Capabilities, And Skills
Familiarity with modern front-end technologies
Exposure to cloud technologies

Work arrangement
No