Senior Network Operations Engineer - Nashville TN

In this role, you will monitor and troubleshoot network events, collect and analyze technical data, triage and mitigate incidents, coordinate escalations, and help drive continuous operational improvement. You will work alongside experienced engineers, partner teams, and vendors to maintain and optimize the infrastructure that supports Oracle customers and services worldwide.
Our mission is to keep OCI’s global network highly available, performant, and resilient—while delivering exceptional service to customers and dependable operational support to our engineering and technical teams.
For GNOC engineers, that mission translates into a broad, fast-moving role with real operational impact. You will help centrally manage OCI’s network infrastructure, respond to and resolve complex events, and develop automated solutions that reduce recurring operational work and improve reliability at scale.
Highly preferred work location is Nashville, TN.
Minimum Job Qualifications
Education and/or Experience:
8 years of experience in software engineering, infrastructure management, or related field
OR
Bachelor's Degree in Computer Science, Engineering, or related field AND 4 years of experience in software engineering, infrastructure management, or related field
OR
Master's Degree in Computer Science, Engineering, or related field AND 2 year of experience in software engineering, infrastructure management, or related field.
OR
Doctorate in Computer Science, Engineering, or related field
Job Skills:
Same skills as prior level plus;
Operating Systems Demonstrated ability in or knowledge of operating systems, including installing, upgrading, and troubleshooting various operating environments.
Automation Experience:
3 years of experience in automation.
Programming Experience:
3 years of experience in programming and/or scripting.
Preferred Job Qualifications
Education and/or Experience:
9 years of experience in software engineering, infrastructure management, or related field
OR
Bachelor's Degree in Computer Science, Engineering, or related field AND 5 years of experience in software engineering, infrastructure management, or related field
OR
Master's Degree in Computer Science, Engineering, or related field AND 3 years of experience in software engineering, infrastructure management, or related field
OR
Doctorate in Computer Science, Engineering, or related field AND 1 year of experience in software engineering, infrastructure management, or related field.
Automation Experience:
5 years of experience in automation.
Programming Experience:
5 years of experience in programming and/or scripting.
NOC Operations
Use established procedures and operational tooling to plan, implement, and safely complete network changes.
Mentor, onboard, and train junior network engineers.
Participate in operational rotations and provide break/fix and incident-response support.