Service Sales Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Manager
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Your role and responsibilities:
In this role you will be working as Service Sales Specialist and will be the part of Motion business area for Service division based in Cairo, Egypt In this role you will be responsible for driving service sales process in collaboration with the Service sales manager , generating service sales opportunities and securing profitable sales within the designated area(s), focusing on installed base penetration (IB) and selling the entire service product portfolio in collaboration with other ABB service units, building long term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model is: onsite
You will be mainly accountable for:
Implementing the service sales strategy, driving installed base (IB) penetration, and promoting upgrade, retrofit, and value-added solutions aligned with ABB objectives
Reviewing Market pricing structures, preparing sales plans, tracking performance, and recommending corrective actions as needed
Maintaining accurate installed base data in ServIS and analyzing customer assets to identify service growth opportunities across existing and new IB
Promoting the full Motion Service portfolio to achieve profitable growth and expand ABB’s regional presence
Developing, negotiating, and securing Service Agreements (maintenance contracts, LTSA, frame agreements) with key customers, ensuring recurring business and long-term customer retention
Conducting Life Cycle Assessments (LCA) with customers to identify modernization, upgrade, and lifecycle optimization opportunities
Building and maintaining long-term customer relationships by understanding customer needs, operational challenges, and regulatory requirements
Demonstrating strong technical knowledge to present ABB Motion service solutions effectively and support lifecycle management (LCM) discussions
Representing ABB in customer meetings, marketing events, trade fairs, exhibitions, and conferences to promote Service offerings
Translating customer needs into tailored service solutions while supporting commercial and technical risk assessments
Ensuring all sales activities, opportunities, and customer updates are accurately recorded in Salesforce
Ensuring compliance with ABB safety, quality, and reliability standards in all service proposals and customer engagements Dimensions
Qualifications for the role
You have a Bachelor’s degree in Electrical, or Mechatronics Engineering
You have minimum + 6 years of experience in service sales
You possess preferable experience working within Egypt and North Africa market
Possess solid understanding with Motion product such as Drives, Motor and Generators
You are at ease communicating in English and Arabic, knowledge of French is an asset
Possess sales, communication, and negotiation skills
Possess teamwork, self-motivated and proactive attitude
Ability to travel to customer meeting, corporates training
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.