Staff Product Manager - AI

About Tekion
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Introduction
We are seeking a highly driven and technically strong Product Manager to own our AI Platform and AI Applications. This is a high-visibility, high-ownership role at the intersection of platform infrastructure and end-user product — you will own the foundation that others ship on while also building agents that solve real, high-stakes enterprise workflows.
You will operate as the core driver for a conversational AI platform spanning voice, text, audio, and video. This is not just a product feature; it is the fundamental infrastructure powering agents across an automotive retail cloud utilized by 1000’s of dealerships. If going deep into a massive industry to define what good AI looks like before anyone else has sounds more interesting than optimizing a generic metric, you are who we are looking for.
Key Role & Responsibilities
Build the AI Foundation: Own and evolve a conversational AI platform (spanning voice, text, audio, and video) that serves as the foundation layer for 100s of agents across the automotive retail cloud.
Develop High-Value AI Agents: Build and ship AI agents that handle the highest-value, highest-complexity workflows across the dealership floor. Focus on real enterprise workflows in multiple domains with real stakes, avoiding generic chatbots or thin wrappers.
Architect with First Principles: Think in systems and from first principles to design robust platform primitives, evaluation infrastructure, and navigate complex latency and performance trade-offs.
Bridge Engineering and Business Contexts: Act as the connective tissue across diverse stakeholders. Hold the room equally well with platform engineers, peer PMs, and dealership General Managers, managing intense context-switching effectively.
Drive Industry-First Innovation: Go deep into the automotive retail industry to solve problems no one has solved yet, prioritizing industry firsts over incremental improvements.
Earn Technical Trust: Build deep partnerships with engineering, data science, and ML teams by truly understanding the underlying models and technical work, not just managing around it.
Basic Qualifications
Product Management Experience: Proven Product Management experience shipping technical or data-driven products.
Domain Expertise: You must possess at least 1 of the following core backgrounds:
Platform or Infra Background: Proven experience in data platforms, AI/ML platforms, or developer-facing infrastructure, having built layers that other engineering and product teams depend on.
Data-Driven Product Experience: Experience building products where decisions are grounded in signals rather than instincts (e.g., search systems, ads, ranking, or recommendation engines).
Applied AI/ML Exposure: Prior exposure to data science, machine learning, or applied AI. You don't need to write the models, but you must be able to think technically alongside the people who do.
Conversational AI Delivery: A track record of shipping conversational AI products, whether LLM-powered, voice-based, or multimodal.
Preferred Qualifications
Prior experience building AI products for enterprise workflows or industry-specific SaaS platforms.
Deep understanding of LLM evaluation infrastructure, agentic workflows, and latency optimization in production environments.
Experience operating in a fast-paced environment requiring both platform-level strategic thinking and hands-on application delivery.
Perks & Benefits
Opportunity to work with some of the smartest minds to solve complex challenges at scale.
Impactful role in shaping and securing a global, cloud-native & AI driven platform.
Innovative, collaborative, and fast-paced culture
Effective 4 Aug 2026, Current Tekion Employees should apply via the Internal Job Board in Ashby
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

Work arrangement
No