Analyst, Vendor Performance

Innovate in Bengaluru
This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.
About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About the Team
Vendor Performance ensures the best experience for Lowe’s customers by delivering the right home improvement products, with the best service and value, across every channel and community we serve.
Job Summary:
The Vendor Performance Analyst role focuses on driving medium-to-long-term improvements within Vendor Performance. Functions of the role include generating vendor data analysis, driving Supplier On-time and Fill Rate performance, processing monthly vendor scorecards and chargebacks, managing vendor inquiries, and building relationships with vendors and other key cross-functional stakeholders within Lowe’s.
The successful candidate will be an individual who can identify and support strategic improvement initiatives for vendor compliance performance while being able to dive deep into areas of opportunity and develop solutions and processes towards improvements.
Roles & Responsibilities:
Core Responsibilities:
Execute the vendor chargeback process and manage vendor inquiries regarding the same.
Proactively analyze vendor data and identify and address issues
Liaise between Supply Chain, Operations, Accounting, and Merchandising teams to resolve vendor issues quickly
Partners with Merchandising, Supply Chain Planning and Replenishment to improve vendor performance and provide teams with data and metrics to ensure vendor performance is considered in business decisions (i.e. Product Line Reviews)
Prepares management level reports and handles a category to improve OTIF performance.
Support (Sr.) Analyst with data & reporting
Assist with developing process improvement recommendations and help to manage end-to-end implementation.
Assist with vendor management training materials and facilitate sessions as needed.
Coordinate, minute, and document monthly vendor performance feedback.
Years of Experience:
2 to 4 years relevant experience in retail merchandising, inventory planning, vendor performance management or assortment planning.
Education Qualification & Certifications (optional)
Required Minimum Qualifications:
Bachelor's degree BBA, B Com, Operations Research or Related Field
Skill Set Required
Primary Skills (must have)
Key Skills: Vendor Performance, Vendor chargeback process, Data analysis (Excel), Excellent Communications and Retail understanding
Experience with data analysis and providing insights about the data.
Experience working with Excel and other data/reporting tools.
Excellent writing and communication skills, including the ability to develop analytical documents for presentation to management.
Excellent problem-solving and time-management skills
Secondary Skills (desired)
Experience in Data mining and visualization tool such as Power BI, SQL, MS Access, VBA
Advance Excel
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.