Walk-in || Urgent Hiring For OTC Collections (Voice) - Chennai Location

Urgent Hiring for O2C Collections - HCLTech - Chennai(Work from Office)
Walk-in Date: 3rd September 2026(Thursday)
Contact Person: Yuvapriya HR
Interview Timings: 9:30AM - 1:00PM
Venue: Tower 4, HCLTech ,ELCOT Sholinganallur, Chennai.
Designation: Senior Process Associate
No Of Positions: 10
Experience: 1-3 Years
Work Location: Chennai
Shift: US shift
Key Responsibilities:
Manage complex and highprofile accounts using defined collection strategies
Own and control aged receivables as per SLAs and performance metrics
Implement and remove service stops as per process guidelines
Review UMCC and onaccount payments in line with ICMP standards
Identify potential writeoffs and support aged debt clearance
Drive quarterly and monthly debt & cash target achievements
Execute endtoend dunning processes and handle legal escalations
Identify and support continuous process and system improvements
Collaborate with administrators and team leads to close knowledge gaps.
Ensure strict adherence to best in class collection standards.
Background & Qualifications:
Minimum 1 year of experience in OTC Collections (Mandatory)
Finance background preferred
(B.Com / MBA Finance will be an advantage)
Excellent verbal and written communication skills
Willingness to work in night shifts
Proven track record of meeting targets and SLAs
Strong working knowledge of MS Office
Customerfocused mindset with strong negotiation skills
Analytical thinking and problemsolving capability
Exposure to project methodology is a plus
Role Specific Competencies
Result driven and self -motivated
Strong learning orientation
Team player with the ability to work independently
Adaptable and flexible in a dynamic work environment
Excellent customer service and stakeholder management skills.
Note:
Only candidates with OTC Collections experience are eligible
Immediate joiners or candidates with notice period of 30 days or less only. Others, please do not apply.

Work arrangement
No