Global Securities Services and ICM Business Control Manager - Executive Director

Bring your risk, controls, and stakeholder-management expertise to a fast-paced, global environment where strong governance enables better client outcomes. You will help shape a consistent control culture across teams, products, and regions while partnering closely with senior leaders. Join a collaborative team that values clear accountability, thoughtful challenge, and continuous improvement.
As an Executive Director, Business Controls Manager at JP Morgan Chase within Sales and Research Business Controls Management, you will lead the first line control agenda for Global Securities Services Sales and Investment and Corporate Markets. You will work closely with business, risk, compliance, and technology partners to strengthen governance, improve the quality of key controls, and ensure transparent reporting. You will lead a small global team, supporting both day-to-day control execution and strategic initiatives across regions. You will represent front office priorities in regulatory and control initiatives and provide practical, timely guidance to senior sales leadership.
Job responsibilities
Lead the assessment of business risks and implement processes, controls, and governance to maintain a robust risk and control environment
Establish control governance and reporting, including meaningful metrics and effective committee routines
Lead a global team to deliver business-as-usual controls execution and strategic projects across time zones
Partner with stakeholders to drive consistent operational risk practices and sustainable control programs
Build alignment with senior stakeholders and deliver outcomes through strong cross-functional partnerships
Communicate clearly throughout project and control lifecycles to keep stakeholders informed and engaged
Represent front office interests in control and regulatory initiatives and share best practices across teams
Manage regulatory, audit, and compliance testing activities in line with the Operational Risk Management Framework
Required qualifications, capabilities and skills
Bachelor’s degree or equivalent experience
Demonstrable experience building networks, collaborating cross-functionally, and influencing at senior/executive levels
Proficiency in Microsoft Word, Excel, and PowerPoint, including the ability to develop clear, compelling presentations
Strong leadership skills, including the ability to guide teams and deliver results across multiple priorities
Strong project management and organizational skills
Investigative mindset with the ability to evaluate issues at both strategic and detailed levels
Strong analytical, problem-solving, and process improvement skills
Exceptional verbal and written communication skills, with strong partnering and influencing ability
Preferred qualifications, capabilities and skills
Understanding of securities services and markets, including end-to-end product lifecycle and the regulatory landscape
Experience in operations, operational risk management, or business controls roles
Experience partnering with sales or trading stakeholders
Experience in audit, technology, business management, compliance, risk, or regulatory roles