UX Lead Analyst (VP)

Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
We're looking for a sharp, execution-focused VP Product Designer who thrives in a fast-moving environment and brings a systems-first mindset to every pixel they push.
A systems thinker who is detail-oriented, and highly collaborative. They balance strategic thinking with hands-on execution and are passionate about creating scalable design solutions that improve both user experiences and team productivity.
What You'll Do
Design and iterate on product experiences at speed, balancing quality with velocity in a high-output, agile environment
Build and maintain scalable design system components from the ground up — including tokens, variables, and Boolean logic — ensuring consistency across the product surface
Collaborate closely with cross-functional teams (engineering, product, research) to translate requirements into polished, production-ready designs
Own the developer handoff process — preparing clean, well-annotated Figma files with clear specs, redlines, and component documentation that engineers can build from without back-and-forth
Partner with QA during implementation reviews to catch design drift early, validate interaction states, and ensure the shipped product matches the intended design with precision
Contribute to and evolve our component library, establishing clear naming conventions, states, and documentation for handoff
Leverage AI-powered design tools and workflows to accelerate ideation, prototyping, and iteration cycles
Participate in design critiques, giving and receiving structured feedback to continuously raise the bar on craft and usability
Maintain meticulous attention to detail across spacing, typography, color, interaction states, and accessibility standards
What We're Looking For
Core Skills & Mindset
Detail obsessed — you catch the 1px misalignment before anyone else does; consistency and precision are non-negotiable for you
Fast and focused — you thrive under tight timelines, can context-switch without losing quality, and know how to prioritize ruthlessly
Systems thinker — you design from the component up, not the page down; you understand how a single token change ripples across an entire product
AI-native — you actively use AI tools (Figma AI, Cursor, Midjourney, ChatGPT, etc.) to move faster and smarter, not as a crutch but as a force multiplier
Collaborative by default — you treat engineers and QA as partners, not recipients; you show up to implementation reviews, answer spec questions promptly, and close the loop on every build
Design Systems Expertise
Hands-on experience building or contributing to a design system in Figma (or equivalent), including:
Component architecture — variants, auto layout, nested components
Variables & tokens — color, spacing, typography, and semantic token structures
Boolean properties — toggling states, visibility, and conditional logic within components
Familiarity with token management tools (e.g., Style Dictionary, Tokens Studio) is a plus
Understanding of how design tokens translate to code (CSS custom properties, JSON exports)
Technical Fluency
Proficient in Figma — including advanced prototyping, component logic, and dev mode handoff
Comfortable reviewing front-end implementations and flagging design drift
Basic understanding of HTML/CSS is a plus — enough to have informed conversations with engineers and validate spacing, typography, and layout in the browser
Qualifications
Significant commercial experience in Product Design, UX, Design Systems, or related fields.
Proven experience building and scaling enterprise design systems.
Strong expertise in Figma, including components, variants, variables, tokens, and developer handoff.
Experience designing AI-powered products, copilots, conversational interfaces, or intelligent workflows.
Knowledge of accessibility standards (WCAG/ADA) and user-centered design principles.
Strong collaboration skills across Product, Engineering, Research, and business teams.
Working knowledge of HTML/CSS and design-to-code workflows.
Experience in financial services or other regulated industries preferred.
Experience with Storybook or similar component documentation tools
Portfolio demonstrating component-level design thinking, not just final screens — bonus points if it includes handoff artifacts or QA comparison examples
Nice to Have
Experience working in a startup or fast-paced product team
Exposure to motion design or micro-interaction principles
What we’ll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Visit our Global Benefits page to learn more.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
#LI-MR7
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Job Family Group: Technology
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Job Family:Digital Design Engineering
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Time Type:Full time
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Most Relevant Skills Please see the requirements listed above.
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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.