salesforce Business Analyst

Job Title: Salesforce Business Analyst
Skills: Salesforce,Admin,Business Analyst
Experience: 5-12 years
Location:Hyderabad
Shift: 2:00 P.M-11:00 P.M
We at Coforge are hiring Salesforce Business Analyst with the following skillset:
Lead Salesforce development projects from conceptualization to implementation
Requirements Gathering: Collaborate with stakeholders to understand business requirements and objectives. Conduct workshops and interviews to elicit detailed and clear requirements
Documentation: Document and maintain detailed functional specifications, user stories, and process flows. Create and update documentation related to system configurations and customizations.
Salesforce Configuration: Configure and customize Salesforce applications to meet business requirements. Collaborate with developers and administrators to implement solutions.
Data Analysis: Perform data analysis to ensure data integrity and accuracy within Salesforce. Identify data migration needs and collaborate with data migration specialists.
Testing and Quality Assurance: Develop and execute test plans, ensuring that solutions meet quality standards. Collaborate with QA teams to perform system testing and user acceptance testing.
User Training and Support: Provide training to end-users on new features and functionalities. Offer ongoing support and troubleshooting assistance.
Report and Dashboard Creation: Design and create reports and dashboards to visualize key performance metrics. Work with stakeholders to understand reporting needs and optimize data visibility.
Collaboration: Collaborate with cross-functional teams, including developers, administrators, product owners/managers, project managers, and business stakeholders, to ensure the CPQ system effectively supports sales operations and drives business growth.
Qualifications:
Bachelor's Degree or equivalent experience - Required
Typically 5+ years Proven experience as a Salesforce Business Analyst or similar role - Required
Salesforce Administrator or Business Analyst certifications - Required
Strong analytical, problem-solving, and communication skills
Knowledge of Agile/Scrum methodologies
Ability to work independently and collaboratively in a fast-paced environment
Ability to communicate ideas and information clearly, accurately, and tactfully
Solid presentation and facilitation skills
Must be highly organized, able to effectively prioritize work, be oriented to detail, and have excellent follow through
In-depth knowledge of CPQ software platform
Proficient in JIRA, Microsoft Office Suite, advanced Excel knowledge

Work arrangement
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