Senior Lead, Art Direction - Flex Creative Team

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
ABOUT THIS ROLE
We are seeking a Senior Lead, Art Direction (Level 8) to act as a primary visual strategist and creative catalyst for the Mexico City node. In this role, you will not be focusing on everyday pixel execution; you are a visionary design leader responsible for establishing the macro visual direction, narrative architecture, and conceptual frameworks that define how the Salesforce brand communicates globally.
Reporting directly to the Creative Director, you will co-lead the visual output of the MXC cell, ensuring every campaign and brand experience meets a world-class standard. You will champion the intersection of traditional human craft and modern agentic workflows, guiding the team to conceptualize bold, systems-driven creative solutions that are engineered from day one for global export.
WHAT YOU WILL DO
1. Visual Stewardship & Conceptualization: Partner with Creative Director to originate high-level visual concepts, creative hooks, and brand narratives for global campaigns and monumental experiences like Dreamforce.
2. Art Direction & Brand Accuracy: Govern the overarching aesthetic direction for all design and motion outputs, ensuring 100% adherence to Brand Central standards while pushing the boundaries of creative innovation.
3. Agentic Creative Leadership: Lead the team in adopting cutting-edge AI technologies as conceptual partners, identifying how generative toolkits can accelerate visual brainstorming, moodboarding, and layout design by 30% without sacrificing soul or craft.
4. Executive Stakeholder Engagement: Present, pitch, and defend complex creative strategies and visual directions to senior and executive-level audiences with clarity, persuasion, and executive-level fluency.
5. Cross-Functional System Integration: Collaborate closely with the Senior Manager of Motion Design and product teams to ensure that static, spatial, and kinetic art directions blend into one seamless, unified brand experience.
WHAT EXPERIENCE YOU HAVE
1. 10+ Years of Elite Design Leadership: Extensive experience steering art direction, brand design, and multi-platform creative strategy inside a world-class creative agency, client-side group, or leading tech company.
2. Systems-First Creative Portfolio: A world-class portfolio of work showcasing a sophisticated understanding of typography, color systems, photography, and comprehensive brand identity systems applied at enterprise scale.
3. AI-Forward Conceptual Mastery: Proven ability or heavy experimentation in leveraging generative AI stacks to scale creative ideation, advanced texturing, and rapid style prototyping.
4. Cross-Functional Alignment: Demonstrated success navigating global, matrixed organizations and leading cross-functional creative cells under tight deadlines.
5. Linguistic & Narrative Fluency: Exceptional communication skills in English, with a proven track record of writing detailed creative briefs, leading art direction feedback loops, and presenting to C-level stakeholders.
HOW SUCCESS IS MEASURED
Performance will be highly KPI-driven, aligned directly with the cell's strategic objectives:
1. Executive Alignment Rate (Target: 70%): Achieving 70% immediate alignment on core concept, brand tone, and visual narrative on first-round presentations to executive audiences.
2. First-pass Brand Compliance (Target: 100%): Every creative direction, moodboard, or style frame presented must align strictly with Brand Central guidelines, keeping feedback focused on creative edge rather than corrections.
3. Global Adoption & Node Role Evolution: Ensuring that the conceptual frameworks originated in the MXC node are potent enough to be adopted by AMER and EMEA regional hubs, shifting the node's balance toward 40% purely systemic origination.
WHY YOU ARE EXCITED ABOUT THIS ROLE
1. You are highly motivated and a self-starter.
2. You are efficient and organized in your work.
3. You love working collaboratively to bring big ideas to life.
4. You want to be at the forefront of the Agentic Creativity revolution.
WHY WE ARE EXCITED ABOUT YOU
1. You are an inspiring, positive, force of nature.
2. You are always bringing new ideas to the table.
3. You are passionate for design and keen to grow and take on new challenges to further professional development.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.