Operations Vice President (Operational Intelligence) - Parametric

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
ABOUT THE TEAM
The Operations Control team enables Parametric Operations to grow through disciplined scale and confident decisions, without increasing operational exposure. The team partners closely with Operations leadership to identify risk early, improve decision quality, strengthen operational resiliency, and support sustainable growth through effective controls, processes, and governance.
ABOUT THE ROLE
The Operations Vice President (Operational Intelligence) serves as the senior operational risk analytics lead embedded within Parametric Investment Operations. They will partner with investment operations leadership to measure, monitor, and improve the performance of daily processes by using data, trends, and metrics to escalate risk early and ensure controls are effective, quantifiable, scalable, and aligned with business objectives.
Drives KRI design and data-driven, continuous control monitoring to improve scalability
Proactively identifies emerging and interconnected risks through operational and adverse scenario analysis
Acts as a hands-on risk and escalation partner within live operational workflows
Leads assessment of control effectiveness, incidents, and material business changes
Plays a key role in business activity change initiatives (automation, platform changes, new business activities)
The ideal candidate combines strong operational risk discipline with investment operations expertise, data-driven analytical thinking, and the ability to influence senior stakeholders in a fast-paced, highly regulated environment.
PRIMARY RESPONSIBILITIES
Key Risk Indicator (KRI) Design, Monitoring, and Reporting
Design and maintain KRIs aligned to material risks, controls, and business processes
Establish KRI definitions, data sources, thresholds, and escalation criteria with operational leaders
Analyze KRI trends and exceptions to identify emerging risks, support management decisions, and drive action
Automated and Continuous Control Monitoring
Develop automated control monitoring using system data, risk thresholds, exception aging, and anomaly detection
Partner with Technology and Operations to convert manual controls into scalable monitoring and testing
Establish control exception alerting and escalation workflows for timely investigation and remediation
Risk Interaction, Factor, and Mapping Analysis
Analyze risk, control, process, system, and dependency relationships to identify concentration and interconnected risk
Develop risk maps and factor analysis linking events, control failures, and vulnerabilities to underlying drivers
Use analysis to prioritize risk mitigation strategies, inform control design, and improve risk visibility
Risk Detection and Adverse Scenario Analysis
Analyze operational data, incidents, near misses, control exceptions, and emerging trends to detect increasing risk
Develop adverse scenarios and stress analyses for critical workflows to assess potential client, financial, regulatory, and operational impacts
Translate findings into mitigation, resiliency, and escalation recommendations
Risk Escalation Management
Serve as the dedicated point of risk escalation and judgment for Parametric Investment Operations
Integrate risk management practices into daily operations and strategic initiatives
Provide independent risk challenge on operational decisions and transformation initiatives
Risk and Control Effectiveness
Evaluate control effectiveness and identify gaps, vulnerabilities, concentration risks, and failure points
Partner with operational leaders to identify emerging risks and drive sustainable remediation
Maintain operational risk and control inventories, maps, and documentation
Incident Management and Root Cause Analysis
Oversee Investment Operations incident reporting, escalation, investigation, and resolution
Lead root cause analysis for significant Investment Operations incidents, control failures, client impacts, and near-misses
Monitor corrective action plans to ensure timely and sustainable remediation
Identify recurring or systemic operational risks
Business Activity Change and Resiliency
Support resiliency planning for critical workflows and client servicing
Assess operational impacts of technology, automation, and process changes
Identify and mitigate control gaps for new business activities and material changes with business leads prior to implementation
JOB QUALIFICATIONS
Bachelor’s degree in Finance, Accounting, Business, Economics, Operations, Risk Management, Data Engineering, Data Analytics, Information Systems and Analytics, or related field
7+ years of experience in investment operations, operational risk, control assurance, business controls, process governance, change management, business intelligence, data engineering and analytics, or financial services operations
Strong understanding of investment operations, operational controls, data and system dependencies, and regulated financial services environment
Experience leading, incident management, root cause analysis, and sustainable remediation
Experience designing KRIs using operational data and risk signals to identify emerging risks and support escalation
Experience partnering across Operations, Technology, Risk, Compliance, and Internal Audit on control, and remediation matters
Experience supporting, examinations, audit or compliance reviews, or enforcement action response
Experience assessing operational risk and readiness for new business activities, technology, automation, and platform change
Ability to synthesize complex operational, risk, and data information into clear recommendations, and executive-ready communication
Strong analytical, problem-solving, stakeholder-influence and communication skills
Preferred Qualifications
Experience supporting investment, market data, client servicing, or other large-scale operational functions
Experience implementing automated or continuous control monitoring and converting manual controls into scalable testing
Familiarity with data analytics, querying, visualization, or monitoring tools for risk and control analysis using tools such as: MS Office, SQL, Alteryx, Tableau, Power BI, Python, or other tools
Experience with operational resiliency, risk and control frameworks, inventories, dependency mapping, or scenario analysis
Experience supporting new business activities, technology or automation transformations, audits, regulatory reviews, or formal remediation plans
Knowledge of investment management operational workflows, including trade support, reconciliation, pricing, reference data, corporate actions, client reporting, and operational platforms
Systems-thinking mindset with the ability to connect risks, controls, process data, systems, dependencies, and outcomes
Data-driven with the ability to translate operational signals and analysis into practical decisions and actions
Strong risk judgment, including the ability to distinguish material risks, prioritize escalation, and make decisions in time-sensitive
Executive presence and ability to influence, advise, and translate across operational, risk, data, technology, and leadership audiences
Ability to provide credible independent challenges while maintaining constructive partnerships
Systems-thinking mindset with the ability to connect risks, controls, process data, systems, dependencies, and outcomes
Data-driven with the ability to translate operational signals and analysis into practical decisions and actions
Ability to balance risk discipline with operational practicality and business objectives
Strong change leadership across technology, automation, processes, and new business initiatives
High integrity, accountability, and effectiveness in a complex, fast-paced, environment
Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties