Analyst-Control Management

Within USCS, the Risk Program Management & Operations team drives strategic initiatives that strengthen the organization's risk and control environment and enable sustainable risk reduction. Partnering with business, technology, and risk teams across the enterprise, the team executes complex cross-functional programs, responds to emerging risks and regulatory priorities, and delivers transformational change that enhances the control environment.
We are seeking a Senior Analyst, Risk Program Management & Operations, to support the execution of high-impact risk management and transformation initiatives across USCS. Initial responsibilities will include supporting enterprise-wide Risk and Control Self-Assessments (RCSAs) and risk remediation efforts, with opportunity to contribute to broader operational risk, regulatory, and control transformation programs. This role offers a unique opportunity to develop a deep understanding of a business that is at the forefront of innovation in our industry, influence business decisions, and gain broad exposure across products, functions, and lines of defense while helping to drive meaningful and sustainable change.
Minimum Qualifications:
3+ years of experience in risk management, project/program management, audit, governance, consulting, compliance, or a related field
Understanding of operational risk management concepts, risk assessment methodologies, and/or control management frameworks
Excellent program management and communication skills, with the ability to coordinate work across multiple stakeholders and functions
Strong analytical and problem-solving skills, with the ability to synthesize complex information, identify trends, evaluate risks, and develop actionable recommendations
Experience working within structured governance environments and navigating processes that align with policies, regulatory requirements, and operational standards
Demonstrated learning agility, intellectual curiosity, and growth mindset, with a willingness to challenge conventional thinking, embrace new technologies, continuously develop new skills, and adapt to evolving business priorities
Preferred Qualifications:
Bachelor's Degree or equivalent experience in Finance, Business, Risk Management, Engineering, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Advanced proficiency leveraging AI-enabled tools and technologies to enhance research, analysis, problem-solving, content development, and program execution
Experience in at least one of the following:
Supporting Risk and Control Self-Assessments (RCSAs), risk remediation efforts, regulatory commitments, audit programs, or other operational risk management initiatives
Managing or supporting program management, transformation, regulatory, or enterprise-wide change initiatives
Conducting risk assessments, root cause analyses, or issue remediation activities to identify process vulnerabilities and drive sustainable risk reduction
Developing presentations, dashboards, reporting, and communications to support decision-making and program oversight
Identifying opportunities to simplify processes, improve operational effectiveness, and drive continuous improvement through innovative thinking and data-driven insights
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Support the execution of high-impact risk management and transformation initiatives, including risk remediation programs, Risk and Control Self-Assessments and other strategic change efforts
Partner with business, technology, governance, and Control Management stakeholders to identify, assess, and mitigate operational risks while driving alignment across complex, cross-functional initiatives
Drive program management activities, including governance routines, milestone and status tracking, dependency coordination, and executive reporting to support successful delivery of strategic initiatives
Analyze emerging risk themes, risk assessment results and control effectiveness insights to identify vulnerabilities and recommend opportunities for risk reduction
Develop actionable insights and presentations that inform decision-making and strengthen risk management practices
Leverage AI-enabled tools and emerging technologies to enhance analysis, accelerate execution, improve decision-making, and increase the effectiveness of risk management and transformation initiatives

Work arrangement
Hybrid