(French B2+) Order Management Analyst

Job Location
SAN JOSE INTELLIGENCE HUB
Job Description
The Order Management Analyst is responsible for managing the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. This role serves as a key link between customers, sales, supply planning, logistics, warehouse, and finance teams to resolve order issues, manage exceptions, and maintain high service levels. The analyst monitors order flow, validates order accuracy, resolves delivery, inventory, pricing, and system-related issues, analyzes performance metrics, and identifies opportunities for process improvement. Strong analytical skills, attention to detail, customer focus, and the ability to work effectively across multiple stakeholders are essential to ensure operational excellence and customer satisfaction.
Job Qualifications
C1 English writing and speaking skills
Advanced French min B2+
Strong collaboration and communication skills, written and oral
Detail oriented, sense of urgency
Strong problem-solving skills
Strong excel skills
Assets: SAP knowledge, Analytical skills
What we offer:
Responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities
Continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from yo
ur manager
Work and be part of a dynamic and supportive environment –
Promote agility and work/life balance for employees, we value every individual and support initiatives, promoting.
We love flexibility. You can arrange your work schedule based on your personal needs.
Experience true support for work/life effectiveness and your long-term well-being.
Get a competitive salary and benefits' package.
About Us!
P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Procter & Gamble
Our goal is to use every opportunity we have—no matter how small—to set change in motion. To be a force for good and a force for growth. For you, for the world, and for every generation to come.
Job Schedule
Full time
Job Number
R000158474
Job Segmentation
Entry Level