Team Lead BSG

SECTION I: ROLE INTRODUCTION
Outlines the basic information of the role.
Job Title
Unit Lead – BSG
Reporting To
Ajay Arora
Job Code ID
Business Unit
BDTS
Grade/ Level
G5/G6
Sub Business Unit
Retail Digital Onboarding
Management Band
Location
Yes Bank House
Section II: JOB ROLE SCOPE
Outlines the count of employees reporting and financial metrics of the role.
Number of Direct Reports
4-5
Financial Metrics (Budget, Revenue, etc.)
Total Team Size
4-5
Cost Centre
BDTS
SECTION III: PURPOSE OF THE ROLE
To lead business solutions for onboarding applications and arrive at optimized, compliant & efficient solutions across various channels for customer onboarding including Video KYC & EKYC solutions
SECTION IV: KEY RESPONSIBILITIES & KPIS OF THE ROLE
These responsibilities are representative, and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section is not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.
Metrics that are used to evaluate the success / performance of the role; specific targets do not need to be included as those would change from Y-o-Y.
Responsibilities
KPIs
Policies, Processes & Procedures
Define framework for creating Business requirements by engaging with stakeholders
Review of DMTs for onboarding and converting them to optimized solution via BRD
Ensure business requirements are created with optimized solutions which is replicable and reusable
Understanding of business cases and coordination with stakeholders
Documentation with respect to Onboarding, VKYC, EKYC & PAN
Review of PPAC to ensure BRD is aligned to PPAC
Maintain Book of work across the vertical
Documentation of existing solutions to streamline the applications (e.g. fields in Newgen, FCR, logs etc.)
Ensure Compliances as per guidleines
Timely closure of BRD & FSD
No delays in GO LIVE
Management updates
Regular publishing of Book of Work
Identifying area of duplication to concise requirements
Development/Testing
Co-ordinate with TSG for solution understanding for FSD development by TSG Team
Review & sign-off on FSD for all impacting systems in the journey and ensuring all validations in place
Documentation updation of existing application to ensure upkeep
Sanity testing for all released
Business solutions owner for all onboarding applications across CASA & CC onboarding
Ensure TCOE/Business Sign-off
GO Live Support
Tracking production issues and closure with TSG Team

Work arrangement
No