Sr. Software Engineer – Cloud Infrastructure and Devops

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC). It involves advising management on project-level issues, guiding junior engineers, operating with little supervision, and applying knowledge of technical best practices. In this role, you will be a key contributor to Venmo’s chaos engineering and business continuity efforts, building and operating the systems that ensure our infrastructure can withstand and recover from any failure scenario.
Job Description:
Essential Responsibilities:
Makes technical decisions affecting multiple teams, crossing organizational boundaries
Establishes conventions & processes to be followed by other employees
Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually.
Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results
Competent at communicating technical issues with non-technical audiences
Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means – modeling behavior, 1:1s, working sessions, quality documentation)
Partners with product management, to ideate solutions to business problems & goals
Expected Qualifications:
8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Engineering at Venmo
At Venmo, we are creating a product that people love. We strive to create a delightful user experience while connecting the world and empowering people through payments. We are looking for intellectually curious people who want to be inspired and inspire others to change the world.
Engineering is a craft, and at Venmo we want the internals of our software to be as elegant as the end user experience we are designing. We spend our days scaling our infrastructure and building new features to meet and exceed our users’ needs and wants. We work with a product team that is data-driven and human-centered in its design principles. We teach and learn from one another and push each other to be at our creative and analytical best.
Job Description: Cloud/DevOps Engineer – Business Continuity
Our Business Continuity team is responsible for the resilience and recoverability of Venmo’s critical systems. We design, build, and operate the infrastructure, tooling, and processes that protect the company from disruption; spanning disaster recovery automation, chaos engineering, incident game days, and backup and restore systems. Our work ensures that Venmo can withstand and rapidly recover from any failure scenario, from infrastructure outages to region-wide incidents. We operate at the intersection of cloud engineering, SRE, and reliability, and our work is foundational to the availability of every product and service at Venmo.
As a Senior Engineer on the Business Continuity team, you will deliver complete solutions spanning all phases of the SDLC. You are a hands-on contributor that teaches by example and mentors other engineers and product owners on how to improve their development, using our systems, by driving best practices. We have a lot of independence in our decisions, but we are kept accountable for the results.
Our technical stack: AWS, EKS, Docker, GitHub Enterprise, Terraform, GitHub Actions, DataDog, Bash, Python, Go.
What You’ll Do
Act as a hands-on contributor, while leading by example
Mentor junior engineers
Enjoy a high degree of independence in decision-making while being accountable for results of yourself and your team
Be part of a team dedicated to driving the scalability and reliability of Venmo’s AWS cloud infrastructure
Contribute to initiatives: internal teams rarely have dedicated project managers. You will define the design, identify stakeholders, navigate risks and changes, coordinate colleagues’ work, implement solutions, and be accountable for timely and quality project delivery
Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
Lead by example, making meaningful contributions to the improvement of engineering teams’ production operations
Develop and improve tools and automation to manage infrastructure and application configuration as code
Enhance the quality, reliability, and stability of our infrastructure and operations
Design, implement, and operate chaos engineering experiments to proactively identify and remediate system weaknesses
Build and maintain disaster recovery automation, runbooks, and infrastructure across Venmo’s cloud environment
Plan and execute chaos and incident game day exercises to validate system resilience and team preparedness
Develop and maintain backup and restore tooling and processes for critical systems and data
Define and track resilience metrics, SLOs, and recovery time objectives for owned systems
What We’re Looking For
Bachelor’s in computer science or related field of study
5+ years’ experience in software development or a related field
3+ years’ experience operating distributed applications 24x7x365, as part of a Cloud Engineering, DevOps, and/or SRE team
Extensive hands-on experience with designing, implementing, and supporting infrastructure (AWS experience preferred) to support global-scale services
Deep hands-on experience with IaaS and PaaS solutions from AWS (or similar cloud provider)
Hands-on programming and scripting (Python, Java, Bash, Go)
Hands-on experience with containers and container orchestration: Docker, Kubernetes
Strong communication skills with the ability to understand and explain technical issues to a non-technical audience
Experience with chaos engineering tools and frameworks (e.g., AWS Fault Injection Simulator, Gremlin, Chaos Monkey, Litmus)
Hands-on experience designing and implementing disaster recovery solutions for distributed systems
Experience developing and maintaining backup and restore tooling and strategies
Experience planning and executing game day exercises or incident simulations
Understanding of RTO/RPO requirements and how to design systems to meet them
Subsidiary:
Venmo
Travel Percent:
0
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