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🚀 Job Title: Senior Network Operations Engineer / Network SME
Location: Noida & Chennai
Experience: 10+ Years
Employment Type: Full-Time
About the Role
We are seeking an experienced Senior Network Operations Engineer to lead and support enterprise network infrastructure operations across multiple technology domains. The ideal candidate will possess deep expertise in network operations, advanced troubleshooting, incident management, and continuous service improvement within large-scale enterprise environments.
Key Responsibilities
Lead network infrastructure operations across data, voice, and network application domains.
Perform advanced diagnostics, troubleshooting, and resolution of complex network and voice incidents.
Own and drive Priority 1 (P1) incidents and critical network issues to ensure rapid service restoration.
Execute complex network changes and configuration activities with minimal business impact.
Ensure Incident Management processes achieve fast and effective recovery of services.
Proactively monitor network performance and reliability using operational tools and analytics.
Conduct operational reviews of logs, configurations, and monitoring data to identify improvement opportunities.
Drive continuous improvement initiatives and provide feedback to engineering and deployment teams.
Support DevOps and automation efforts to enhance operational efficiency.
Recommend and contribute to network design improvements focused on availability, capacity, and performance.
Required Skills & Experience
10+ years of experience working with an MSP, ISP, major carrier, or large enterprise network environment.
Expert-level troubleshooting and diagnostic skills across complex IP network infrastructures.
Strong hands-on experience implementing and managing complex network changes.
Extensive knowledge of:
Routing & Switching
WAN/LAN/WLAN Technologies
MPLS
DHCP, DNS, and IP Address Management
QoS and Traffic Shaping
Network Monitoring & Management Tools
Firewalls and Security Appliances
Multimedia & VoIP Solutions (SIP)
Technical Expertise
Routing Protocols: OSPF, EIGRP, BGP
Gateway Redundancy: HSRP, VRRP, GLBP
Network Security: ACLs, IPSec Tunnels, VPN Technologies
Layer 2 Technologies: STP, VTP, VLANs, Trunking
Voice Technologies: VoIP, SIP
Multicast Technologies
Network Analytics: NetFlow, IPSLA
Enterprise Firewall Management
Preferred Skills
Strong analytical and problem-solving capabilities.
Excellent verbal and written communication skills.
Ability to work effectively in high-pressure and mission-critical environments.
Strong customer service orientation.
Experience working in global, collaborative, and team-oriented environments.
Why Join Us?
Work on large-scale global network infrastructure.
Lead critical incident management and operational excellence initiatives.
Collaborate with industry-leading engineers and technology teams.
Drive innovation, automation, and continuous improvement within a world-class network environment.
Work arrangement
No
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