Head of Minor Claim Management

FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders
• Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues
• Develop and implement AIA's healthcare programmes
- Manage Claim Portfolio by Provider Steerage Network, Claim Saving Management and Provider Discount.
• Work with medical and wellness suppliers to support AIA healthcare programmes
• May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services
#LI-DNI
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.