ServiceNow SME

"Job Summary
The Integration Developer will design, develop, and maintain
secure integrations between the ServiceNow platform and the
on-premises RAG solution. The role is responsible for developing
REST API integrations, configuring the MID Server, implementing
data exchange workflows, and ensuring reliable, secure, and
high-performance communication between ServiceNow and
external systems.
Key Responsibilities
Define the overall ServiceNow solution architecture and technical roadmap.
Design secure integrations using MID Server, REST APIs,
IntegrationHub, and Flow Designer.
Architect the Historical.ai user experience within
ServiceNow (Workspace/UI Builder/Portal).
Ensure platform scalability, security, and performance for
enterprise deployment.
Lead technical design reviews and establish development
standards.
Design authentication, authorization, and API security for
external AI integrations.
Collaborate with Infrastructure, AI/ML, Security, and
Business teams to deliver the solution.
Provide technical oversight during development, SIT, UAT,
and production deployment.
Review code quality, solution performance, and platform
governance.
Produce architecture documentation, integration
specifications, and deployment plans.
Required Skill
Strong experience with ServiceNow IntegrationHub, Flow
Designer, and MID Server.
Hands-on experience in REST APIs, JSON, XML, and web
service integrations.
Proficiency in JavaScript, Scripted REST APIs, Business
Rules, and Script Includes.
Experience with OAuth 2.0, Mutual TLS, API security, and
enterprise integration patterns.
Strong troubleshooting, debugging, and performance
optimization skills for enterprise integrations.
experience delivering enterprise-scale ServiceNow
implementations.
Certifications Mandatory ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD) "

Work arrangement
No