Project Manager

About This Job:
Enable fulfillment of operations deliverables and ensure those deliverables are in line with budget, schedule, and quality assurance based on global standard operating procedures within area of responsibility. Close and effective collaboration across multiple functions that work together on project execution and deliverables to deliver on project/client commitments.
Job Purpose:
The project management role is responsible for managing all aspects of project activities from costing, set-up, execution, data quality to end deliverables. Ensuring that projects are completed within established budgets, parameters, schedule and quality standards. Proactive approach to address potential operational risks with mitigation plan in place to ensure we deliver on all our project commitments and drive high client satisfaction. Commercial understanding and driving high customer service standards are key as this role works in close collaboration with commercial partners and even the end client.
Responsibilities:
Manage Consumer Insights projects from supporting proposal and costing through setup, fielding, and analysis, to ensure accurate and on time final delivery.
Partner with Client Service, Operations, external Vendors, and other business partners to ensure projects meet agreed time frames, budget, quality, and accuracy.
Driving ultimate project management excellence in the market.
Advising Market leader of any project management’s challenges and proactively driving improvements and solutions in the market.
Identify and mitigate any risks to the project’s success or profitability with full and transparent communications.
Find solutions for issues and non-standard requirements and requests.
Provide practical, hands-on support to the Client Service team to drive excellence in the development and delivery of projects.
Actively seek and raise areas where improvements or productivity gains could be made and drive a culture of continuous improvement.
Management of multi-country projects, offline or mixed methodology projects, and/or highly technical/complex projects.
Management of direct reports (as applicable) to ensure optimum performance and employee satisfaction.
Training, coaching and mentoring all other project managers in the team.
You are flexible and easily adapt in a dynamic work environment, build strong engagement with key partners and excel in stakeholder management. You work in organized and efficient manner with high utilization of your and team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively and are part of a remote team within a dynamic and challenging environment, while maintaining high standards.
Qualifications:
Must have a minimum of 5+ years Market Research experience, preferably in Operations
English language skills, both written and verbal, are preferred.
Extensive project management experience.
Excellent communication skills.
Ability to manage multiple priorities following strict time schedules.
Strong attention to detail, high level of accuracy, and able to ensure quality standards and controls are maintained.
Advanced working knowledge of Microsoft Office and communication tools.

Employment type
Full-time

Work arrangement
Hybrid