Live opening · Posted 5 days ago
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Description
The L2 associate acts as the primary interface between Amazon and our Carrier partners, so to our Carrier partners- you ARE Amazon. Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to all the respective partner teams
L2 Associates are expected to identify on-route concerns and work on troubleshooting partner issues and provide process improvement suggestions.
Basic Qualifications
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Can communicate effectively with all levels of the organization
Experience using strong customer service, communication, and interpersonal skills
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings
Qualitative Requirements
Graduation in any specialization from a recognized university.
Work successfully in a team environment as well as independently
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills Ø Demonstrates an ability to successfully navigate websites
Preferred Qualifications
Logistics background and Experience in similar role
Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ASSPL - Telangana
Job ID: A10511963
Work arrangement
No
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