Specialist - Content Design 4A

Specialist - Content Design
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Create training content for all forms of training: eLearning, ILT, vILT, videos, SOPs
Communicate effectively in oral and written form
Write according to the learner’s needs and characteristics
Write clear, concise, and grammatically correct messages
Ideate content structure and design basis provided content strategy
Handle customer communication and SME interactions
Collaborate with internal and external stakeholders
Minimum Qualifications
Experience in instructional design/content writing
Strong attention to detail
Communication skills – ability to interact with clients, SMEs. team members of the project team
Comprehension skills – ability to comprehend requirements and instructions clearly
Visualization – ability to conceptualize graphics, animations, and page layouts for training content
Knowledge and hands-on experience of:
Microsoft Office (Word, PowerPoint, Excel)
Preferred Qualifications/ Skills
Bachelor’s / Masters in education, English, or related subject
Knowledge and hands-on experience of:
Articulate Storyline
Google AI tools (Gemini, NotebookLM, etc.)
Qualifications
Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual Communication
Certifications
Required Skills
Collaboration Tools, Content Strategy, Design Systems, Design Thinking, Invision, User Experience (UX)
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Content Design
Remote Type -
Office
Work Shift -
Variable (India)
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.