Data Operations Coordinator II

Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Description
Purpose
The Program Events Analyst is responsible for researching, scheduling, analyzing, and delivering data and reports on time via working with internal teams and clients, while supporting projects of moderate complexity simultaneously.
Responsibilities
Execute procedures to meet internal/external SLA’s with high quality
Train and certify, as applicable, on business policies and standard operating procedures
Adhere to all standard operating procedures and business policies
Execute data entry via databases
Develop and recommend solutions for process improvements, in addition to supporting implementation of new processes and programs
Work with clients to complete day to day BAU activities
Support on-call rotations or off-shift availability, as required
Perform quality checks to ensure data integrity for clients and downstream systems
Respond to client inquiries via Change Requests, Salesforce tickets, and/or Client Service Representatives
Research and respond to E&Y Audit requests
Assist Process/Team Lead with creation of and data gathering for KPI & Metrics
Assist Process Lead/Team with UAT Testing for new software releases
Other duties as assigned
Qualifications
Qualifications
2 year college degree or 2+ years of equivalent work experience
Proven record of delivering quality results on time with high attention to detail
Uses logic to analyze data and capability to draw conclusions and convey results
Effective writing, grammatical, organizational, analytical, and communication skills
Proficient with use of Google Tools (Docs, Sheets, Slides) and Microsoft Suite
Strong interpersonal skills and the ability to work effectively with others
Must be able to work accurately under deadlines and willing to work outside regular business hours, as required
Additional Information
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Work arrangement
No