Team Lead, Transfer Agency

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role
The department is responsible for client processing and quality checking of transactions and updating the registers of our clients’ mutual/private equity funds in response to investor instructions. This department is responsible for several TA functions, including, but not limited to, Dealing, Registration, Settlement, Reconciliations, Distributions, Management Accounting, Fund Allocation and Client Reporting.
This role is for day to day oversight/supervision of the processing of this work.
Principal Responsibilities
Supervise the processing and quality checking of a wide range of TA function transactions through our systems, to regulatory and client standards
Ensuring that the team’s work is completed to deadlines
Manage review queues and mailboxes and ensure that questions and/or escalated issues are addressed promptly ensuring that any outstanding issues are followed through to resolution.
Monitors and reports on various fund transactions. Makes recommendations to manager on procedure changes.
Resolving any identified audit or regulatory issues within the agreed timeframe.
Partner performance is monitored and feedback is provided through monthly one to one meetings
Engenders close working relationships with other areas, such as the Home Location or internal inter-dependent departments
Ensure all internal and external errors are documented in error tracker with proper description and incidents raised in timely manner.
To facilitate regular team meetings
To work with the Manager and Group projects area on any allocated Client projects.
Fulfil additional, relevant, tasks appropriate to the role and business requirements
Escalation point for unresolved issues to the India TA team
Set partner objectives and monitors these and provides feedback through monthly one to one meetings
Provides management and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication
Qualifications / Skills / Experience
Demonstrate a good understanding of Dealing, Registration, Settlements, Payments, Hurdle rate, Crystallization, Management and Incentive Fees and Reconciliation.
Demonstrate a detailed working knowledge of the Dealing, Registration Settlements, Payments, Hurdle rate, Crystallization, Management and Incentive Fees and Reconciliation processes
Experience of taking leadership of processes or people
Ability to work to set deadlines
Attention to detail and strong accuracy
Ability to use Excel and Word competently
Analytical skills are required to research and resolve enquiries
Ability to multi-task
Client Service experience, preferably gained in an investment administration environment
Knowledge and understanding of North America regulatory environment
An understanding of Mutual/Private Equity Funds administration
Knowledge and understanding of, FATCA, ERISA etc
Shift Time : 6.30 PM IST(NA hours)
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.