Starlink Communications Manager (Multi-Region)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK COMMUNICATIONS MANAGER (MULTI-REGION)
Starlink is hiring a Regional Communications Manager to own multi-region consumer communications across Europe, Asia, Oceania, and Africa. This role is the single owner of Starlink communications for those regions across the awareness, consideration, and conversion funnel — including leads email, starlink.com, landing pages, messaging, and related channels. The manager runs Europe, Asia, Oceania, and Africa as a country General Manager for comms: generating demand, removing conversion barriers, and turning consumer insights into live campaigns, pages, and in-market assets. The manager owns lead email, starlink.com, landing pages, ad messaging, and related channels for the multi-region remit.
RESPONSIBILITIES:
Own the monthly multi-region communications plan and a dated recap covering leads email, website, ads, customer comms, and retail
Convert consumer insights (focus groups, interviews, brand tracking, user testing) into actionable initiatives, copy, pages, ads, emails, and experiments for European, Asian, Oceanian, and African markets
Build and maintain nurture and abandoned-cart email series; ship market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup
Track email-attributed orders, volume, and conversion vs. other markets; use results to reallocate effort and retire underperforming work
Ship country-dynamic starlink.com pages for Europe, Asia, Oceania, and Africa: stories, comparison, reliability, city/place, installation, and use cases
Develop in-market ad messaging that resolves to those pages; test claims insights support and retire claims that reduce trust
BASIC QUALIFICATIONS:
Bachelor’s degree in marketing, business, communications, journalism, economics or a related field
5+ years of experience in brand, product, or performance communications, with ownership of a market or region — not campaign execution alone
Fluency in Spanish and English (written and spoken)
PREFERRED SKILLS AND EXPERIENCE:
Direct experience running communications across email, web/landing pages, and paid or owned advertising in the same funnel
Proven ability to turn research (focus groups, interviews, brand tracking, user testing) into shipped copy, pages, ads, and experiments
Experience building and iterating email programs (nurture, abandoned cart, lifecycle) with attributed order, volume, and conversion reporting
Fluency in one or more additional languages relevant to Europe, Asia, Oceania, or Africa
Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison drive conversion
Prior work in or for Europe, Asia, Oceania, or Africa, including multi-country and multi-region localization
Experience prioritizing across a large, multi-region portfolio