Scrum Master

Join us as a Scrum Master at Barclays where you will spearhead the evolution of our API First digital strategy, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable, and secure APIs, ensuring seamless delivery of our digital solutions.
To be successful as a Scrum Master, you should have experience with:
Proven experience facilitating Agile ceremonies and coaching teams in Agile practices and principles
Strong understanding of Scrum framework with practical experience implementing in enterprise environments
Demonstrated ability to remove impediments and foster team self-organization and cross-functionality
Experience working with geographically distributed and hybrid/remote development teams
Proficiency in Agile project management tools, particularly JIRA and Confluence
Ability to establish and track meaningful team metrics and KPIs to measure delivery effectiveness
Experience facilitating continuous improvement through retrospectives and team feedback
Strong servant leadership skills with ability to influence without direct authority
Excellent communication and conflict resolution capabilities across technical and business stakeholders
Experience supporting Java development teams working with APIs and microservices architecture
Understanding of software development lifecycle and delivery processes
Working knowledge of release and change management processes (ITIL)
Ability to balance team protection with organizational visibility and stakeholder management
Experience working in fast-paced, complex environments delivering enterprise-scale projects
Demonstrated ability to promote team collaboration and maintain high team morale
Some Other Highly Valued Skills May Include
Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe - Scrum Master (SSM)
or equivalent certification
Knowledge of scaled Agile frameworks like SAFe for multi-team coordination
Understanding of DevOps practices and CI/CD implementation
Familiarity with technical testing approaches including TDD, BDD, and test automation
Basic understanding of cloud concepts and containerization technologies
Experience with Agile portfolio management and program-level coordination
Knowledge of Lean principles and their application to software development
Experience with Agile metrics visualization and dashboard creation
Understanding of technical debt management and quality practices
Familiarity with value stream mapping and process optimization techniques
Experience coaching teams through Agile transformation initiatives
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
The role is based out of Pune.
Purpose of the role
Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.
Accountabilities
Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox
Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback
Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible
Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions
Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes
Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders
Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable
Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Work arrangement
No