Commercial Director -The Nautilus Resort Langkawi, Curio Collection by Hilton

Welcome to The Nautilus Resort Langkawi, Curio Collection by Hilton!
The Nautilus Resort Langkawi, Curio Collection by Hilton will be a 248-room resort and the first Curio Collection by Hilton property in Malaysia, as well as Hilton’s first hotel on the island of Langkawi. The resort will bring Curio Collection’s signature blend of individuality, distinctive design and authentic local experiences to one of Malaysia’s most iconic island destinations.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance, as well as market share penetration of the hotel. As a Commercial Director, you’re not just leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
Minimum 8+ years in a revenue-generating or commercial role within hospitality or travel.
Minimum 3 years of experience leading and managing sales or commercial teams.
Strong lifestyle and resort hotel experience.
Proven track record in MICE, leisure and wedding segments.
Solid pre-opening and commercial strategy experience. Proven ability to drive business development and build market presence ahead of opening.
Strong market knowledge and established industry network.
Proven experience presenting strategic plans to senior executives and stakeholder groups.
Strong background in cross-functional collaboration within matrixed environments.
Demonstrated ability to analyze financial data to inform strategic and tactical decisions.
Track record of identifying and evaluating new business opportunities.
Cross-disciplinary exposure to Marketing, E-commerce, and Finance functions.
Here’s what you’ll do during a typical day:
Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth
Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to optimize revenue across all segments
Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Work arrangement
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