Technical Sales Support Specialist - Installation Products

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Manager
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Job Summary
In this role, you will have the opportunity to support the Sales organisation and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.
This role is contributing to the Installation Products Division in the UK Electrification Business Area, specifically around earthing and lightning, cable protection systems, wire and cable management and connectivity solutions.
Main stakeholders you will engage with will be ABB Electrification's customers and supporting our local external sales teams.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Work model: Hybrid from our Coventry office (min 2 days in the office)
Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.
Providing technical support during technical meetings, product presentations, and negotiations.
Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
Delivering product and solution related training; and supporting the managers in preparing and validating the technical articles to publish.
Qualifications for the Role
You are highly skilled in offering technical support with earthing and lightning, cable protection systems , wire and cable management and connectivity solutions.
Possess an enhanced knowledge of Electrical standards
You are passionate about providing a first-class experience to the customer
Degree or HNC in Electrical & Electronic Engineering and have a demonstrated track record in providing technical solutions
You are at ease communicating in English
You hold a current driving licence valid in the UK
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
Competitive salary
25 days annual leave plus bank holidays
Competitive contributory pension scheme
Life assurance
Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
Internal mobility opportunities, mentorships & access to projects globally
Employee Assistance Programme
Generous employee referral scheme
Generous bonus scheme
For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
ABB Installation Products Division (formerly Thomas&Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division’s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities,