Experience Design Associate

Job Description
Join a team that defines how digital experiences look, feel, and work across the Private Bank. You'll help enable faster, higher-quality delivery by building reusable, accessible patterns and components. Your work will influence thousands of customer interactions through a system used across products.
As an Experience Design Associate on the Design System Team, you will support the enterprise design system for the Private Bank by creating and maintaining scalable, accessible design solutions. You will collaborate with designers, engineers, and cross-functional partners to evolve patterns, components, and guidelines that drive consistency across products. You will communicate design rationale and recommendations clearly to help teams adopt and apply the system effectively.
Job Responsibilities
Support in the definition and curation of shared design and experiences across all our digital products
Partner with designers and developers to apply and evolve our design patterns Develop thinking through wireframes, visual studies, motion studies, prototypes
Write, maintain, and improve UX documentation
Maintain the related Figma libraries by fixing bugs, and enhancing existing components and patterns
Design new components and patterns for the library that align with our toolkit
Present and communicate work and recommendations to the larger design organization
Ensure our design patterns maintain the highest of quality standards
Build relationships with other design leads and key stakeholders to drive adoption of design patterns Identify opportunities to increase the consistency of our customer experience
Contribute to high performing teams through the development of self and others, emphasizing continuous learning and growth
Articulating design rationale persuasively in both verbal and written communications Influence others and provide thought leadership on design Research and look for opportunities to solve problems in unusual and innovative ways
Advocate for Accessibility and Inclusive Design practices
Required Qualifications, Capabilities And Skills
Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
4+ years of enterprise, system-level or design systems experience
Ability to synthesize complex, interdependent, and sometimes competing needs
Demonstrated experience with user-centered and human-centered design approaches
Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with software engineers
Demonstrates strong Interaction Design and Visual/UI skills
Proficiency in adjacent skills such as Information Architecture, User Research, UX Writing, and Prototyping
Able to show how their understanding of technical constraints and opportunities informed design solutions; familiar with HTML, CSS, and JavaScript
Advocate for Accessibility Guidelines and Inclusive Design practices
Portfolio of work available for review
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Work arrangement
No